Technical Writer 2 - 4P143
Technical Writer 2 - 4P143
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Communications and Documentation Specialist
Position Overview
The Southern Company Power Delivery Data Analytics Team is seeking a Communications and Documentation Specialist to support internal communications and technical documentation efforts. This role plays a key part in developing and maintaining highquality technical content engaging internal audiences and ensuring seamless knowledge transfer across teams.
Key Responsibilities
Technical Documentation & Knowledge Management
- Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
- Maintain and update existing knowledge base articles ahead of fix version releases.
Content Creation & Communication
- Develop compelling PowerPoint presentations and video content to showcase new applications features and benefits.
- Draft clear and effective emails and newsletters to communicate updates changes or announcements related to technical projects.
- Compose concise technical onepagers for executive leadership.
User Research & Website Management
- Research and synthesize user feedback to enhance content quality and effectiveness.
- Support website maintenance and content development ensuring accuracy and clarity.
Required Qualifications
- Experience: 13 years in technical writing (specifically in enduser product documentation) or a related field.
- Writing & Editing: Strong ability to create engaging written communications with a superior understanding of language and grammar (APA and MLA experience preferred).
- Technical Proficiency: Familiarity with data analytics Power BI and application development concepts.
- Soft Skills: Excellent time management organizational and problemsolving skills.
- Interpersonal Skills: Ability to build relationships and collaborate effectively across all levels of the organization.
- Software Expertise: Proficiency in Microsoft Office Suite particularly PowerPoint and SharePoint.
Preferred Qualifications
- Education: Bachelors degree in Technical Communication Computer Science or a related field.
- UX/UI Knowledge: Familiarity with standard UX/UI principles.
- Video Editing: Proficiency in video editing software including Camtasia Premiere Pro and After Effects.
Employment Type
Contract
