Response Centre Specialist Full Time - Internal
Response Centre Specialist Full Time - Internal
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Job Description
- Protect all company assets and reduce losses.
- Remote monitoring of designated company locations
- Provide dispatch information to emergency responders as appropriate.
- Provide support to our internal customers.
- Prepare incident reports and evidence packages to meet both company and required legal standard.
- Conduct daily assigned compliance audits
- Conduct telephone interviews.
- Possess a current provincial security worker license with a security guard designation. i.e. BST training)
- First Aid & W.H.I.M.I.S. training
- Basic working knowledge of computers networks and security systems (CCTV remote video access control etc..
- Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
- Working knowledge of retail loss prevention and security practices.
- Education in the areas of criminology emergency management justice or security management is an asset.
- Ability to adhere to business phone etiquette while ensuring a positive customer experience.
- Ability to maintain professional and effective demeanor in critical incidences. Demonstrated ability to provide instruction remain calm and respond with good judgment and clarity in emergency situations.
- Ability to work independently in a varied and demanding environment while maintaining objectivity.
- Strong time management organizational & prioritization skills.
- Ability to maintain confidentiality of all company information procedures facilities systems and investigations
- Ability to interview gain relevant information in a non confrontational manner
London is 100 Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.
At London we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach we aim to create an atmosphere where every employee feels supported appreciated and motivated to contribute their best to the organization.
When we consider employees for new opportunities or promotions we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication recognition of achievements and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.
Therefore we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold ManagerInTraining programs and LD Career Weeks to help better educate prepare and support you with your career advancement journey.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
