At ChickfilA Brunswick we are committed to creating lasting positive change through servantleadership. As a Customer Service/FOH Supervisor you will play a vital role in our mission to continually refresh our guests our community and our team. This is a parttime or fulltime role that requires attention to detail effective conflict resolution skills and the ability to handle pressure while ensuring smooth operations. Our core values guide everything we do:
- Respect
- Stewardship
- Integrity
- Leadership
- Growth
Join our ChickfilA Brunswick family where we work together to provide each other and our guests with REMARKable experiences. Here youll find a safe environment where we build meaningful relationships with our guests knowing their names stories and needs. Our business thrives on deep connections that extend beyond our products nourishing the souls of our guests and our team.
Why Youll Love Working for Us:
- WorkLife Balance: We understand the importance of personal time and offer flexible schedules that prioritize worklife balance.
- Growth Opportunities: We are committed to investing in our employees growth and development. We provide opportunities for career advancement manager/leadership development and ongoing training.
- IndustryLeading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
- Team Spirit: We work hard but never miss an opportunity to celebrate our achievements together.
- Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.
Benefits:
- Competitive compensation Up to $17/hr based on availability).
- Flexible Schedules
- Positive Work Environment
- Employee Meals
- ChickfilA Scholarship Opportunities
- Advancement Opportunities
- Health/Vision/Dental Options
- PTO (after 1 year)
- Gym Membership (after 1 year)
Responsibilities:
- Maintain positive working relationships and provide direction and feedback to all frontofhouse employees.
- Collaborate with the management team to train and track the performance of new Team Members.
- Motivate Team Members to maintain high customer service scores.
- Ensure timely completion of shift tasks and opening/closing responsibilities.
- Take ownership of frontofhouse facilities ensuring organization and adherence to sanitation and food safety procedures.
- Demonstrate a complete understanding of key positions in the frontofhouse including cashier drive thru and host roles.
Qualifications and Skills:
- Must be 18 years of age or older.
- Must be willing to work a minimum of 30 hours per week.
- Must be able and willing to open and/or close.
- Experience as a leader preferably in a customer service or frontofhouse environment.
- Ability to lift up to 50 lbs stand for up to 10 hours and be physically active for extended periods.
- Must be able to work in a fastpaced environment and maintain a positive attitude under pressure.
- Teamoriented adaptable dependable coachable and strong work ethic.
- Ability to communicate effectively with guests and team members as a supervisor/leader.
Ready to embark on an exciting journey with ChickfilA Apply now and we will contact you within 13 business days to discuss your next steps. Please do not contact the store directly.
Required Experience:
Manager