Heavy Equipment Sales Supervisor

HEAVY EQUIPMENT SALES SUPERVISOR USA

Fulltime Inside Sales Location: Olathe KS

Drive Sales Growth & Lead a HighPerforming Team

Are you passionate about coaching and developing sales teams As the Inside Sales Supervisor you will oversee train and mentor our domestic Inside Sales Representatives to enhance their sales skills and drive business growth. Youll work closely with the Manager of USA Sales to implement effective sales strategies and ensure exceptional customer service.

WHY TVH

TVH is a global leader in spare parts and accessories for forklifts industrial equipment and agricultural machinery. With over 4600 employees worldwide we foster a culture of entrepreneurship collaboration and innovation.

YOUR ROLE AND RESPONSIBILITIES

• Lead train mentor and evaluate inside sales representatives ensuring optimal team performance in heavy equipment and parts sales.

• Oversee daytoday sales operations including managing schedules approving payroll coordinating timeoff requests and optimizing team productivity.

• Drive revenue growth by setting sales targets coaching team members and providing continuous development in product knowledge and industry trends.

• Ensure exceptional customer service by overseeing phone coverage responding to escalated customer inquiries and resolving issues related to parts orders shipments and claims.

• Monitor and review sales calls offering constructive feedback to enhance communication and closing techniques.

• Develop future leaders by mentoring team members for career growth within TVH or other areas of the company.

• Collaborate with Human Resources to ensure compliance with company policies and assist with performance management when necessary.

• Participate in recruiting interviewing and onboarding new sales representatives to build a strong and knowledgeable team.

• Identify training opportunities and implement development programs focused on heavy equipment parts aftermarket solutions and sales strategies.

• Establish performance expectations for outbound call volume response times and customer engagement to maximize sales effectiveness.

• Foster a highenergy collaborative team culture by conducting oneonone meetings recognizing achievements and providing continuous support.

• Work closely with sales management and IT to improve ERP system functionality and enhance sales processes.

• Develop contingency plans to ensure seamless customer service and sales operations.

HOW TO SUCCEED

To thrive in this role youll need:

• A minimum of 3 years of inside sales experience in heavy equipment construction equipment rental or industrial parts sales.

• At least 2 years of experience leading and managing inside sales teams in a B2B environment.

• Strong leadership coaching and customer relationship management skills.

• Proficiency in ERP systems CRM platforms and Microsoft Office (Word Excel PowerPoint).

• A proven ability to drive sales performance develop talent and optimize sales processes.

• Problemsolving skills with the ability to think critically and make datadriven business decisions.

• A collaborative and adaptable mindset with a strong commitment to professionalism and confidentiality.

• Willingness to travel domestically (up to 10 for team development and industryrelated events.

WHATS IN IT FOR YOU

• 10 annual bonus based on yearly salary.

• Commission opportunities to reward high performance.

• Comprehensive benefits package (medical dental and vision insurance).

• 401(k) match dollarfordollar up to 6.

• Hybrid work schedule for flexibility.

• Professional growth opportunities including LinkedIn Learning and inhouse training.

• Onsite perks caf fitness area and employee gardens.

• A peoplefirst culture focused on wellbeing sustainability and innovation.

JOIN OUR TEAM TODAY!

At TVH we value clarity respect and open communication. We embrace diverse perspectives and welcome innovative ideas.

APPLY NOW!

Have questions Contact Morgan Iveson at