Sr Supply Chain Tech in Supply Chain MGT

At Houston Methodist the Sr. Supply Technician position is responsible for performing the physical inventoryrelated tasks in Supply Chain Management including but not limited to receiving storage distribution and replenishment of supplies and equipment including rental equipment used throughout the hospital campus or central distribution center to promote a clinicallyintegrated Supply Chain. This position will perform tasks such as the delivery of supply and equipment orders stocking of supplies rotation of supplies checking of expiration dates removal of excess inventory and cleaning of clinical equipment. The Sr. Supply Chain Technician position will assist in customer inquiry and perform financial transactions in various hospital systems apply moderate skills and understanding of department and hospital processes and procedures including but not limited to working knowledge of inventory management systems clinical product and equipment to provide support to clinical and ancillary areas while working independently under minimal supervision.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Facilitates open professional communication to achieve mutual understanding role modeling by example. Communication to promote both work efforts and problem resolution is clear and professional. Functions as a mentor for effective communication skills assisting in team members development of such skills.

• Serves as a lead resource as appropriate for off hours and weekends. Assists with training of personnel and rolemodels teamwork by responding positively to request for assistance.

• Promotes a positive work environment and contributes to a teamfocused work unit that actively helps one another achieve department goals.

• Provides contributions towards improvement of department scores for turnover retention and employee satisfaction on unitbased scorecard i.e. peertopeer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Responds to supply and equipment needs by taking action on adjusting inventory levels or PAR concerns including updates additions or subtractions. Efficiently delivers and stocks supplies and equipment needed on assigned units or departments and communicating actions to internal customers.

• Receives picks stages and delivers supplies and equipment including rental equipment according to schedule and within established guidelines while ensuring the transactions occurring physically mirror the transactions occurring within the appropriate inventory management system.

• Responds to and oversees supply and equipment requests both urgent and routine within established guidelines of the department.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reviews maintains and executes changes for supply and equipment inventory levels to ensure inventory is managed and replenished appropriately to prevent stockouts or overstock situations.

• Using documentation such as delivery manifest pick ticket or packing slip inspects and audits supply and equipment deliveries based on department standards and procedures (i.e. quantity unit of measure correct label physical condition product expiration).

• Assists with capture of nonconforming products by rounding and inspecting supplies and equipment when defects or recalls are identified and routinely for identification and removal of expired product. Ensures clinical supply and equipment areas are clean and organized.

• Responsible for basic troubleshooting of concerns in the inventory management systems including but not limited to PAR Excellence Scale Errors or locating deliveries based on workflow through the systems.

FINANCE ESSENTIAL FUNCTIONS

• Responsible for input of all Supply Chain transactions (inventory receipt etc. and ensures transactions are completed accurately within the appropriate tracking systems and within the established guidelines of the department.

• Uses resources efficiently; does not waste supplies. Utilizes efficient and costeffective work practices with department resources and supplies; provides recommendations to reduce expenses. Selfmotivated to independently manage time effectively and prioritize department daily tasks minimizing incidental overtime.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that improve quality of department services.

• Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an ongoing basis.

This job description is not intended to be allinclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of postsecondary education etc.

WORK EXPERIENCE

• Two years of previous experience in a customer service role or Healthcare Supply Chain or Materials Management

LICENSES AND CERTIFICATIONS REQUIRED

• N/A

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles.

• Knowledge of PPE and process requirements for Sterile Supply helpful

• Demonstrates critical thinking skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs Yes
• Business professional No
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Baytown Hospital located 35 miles east of Houston is the areas only fullservice hospital offering specialized medical care for patients at every stage in life. This 230licensed bed hospital with 15 operating rooms and over 1700 employees brings Medical Center excellence and quality care close to East Harris and surrounding counties.