Showroom Manager - Chicago IL
Showroom Manager - Chicago IL
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Job Alert
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$ 54000 - 65000
1 Vacancy
Job Description
LOCATION: Onsite
REPORTS TO: Business Development Manager
TYPE: Exempt Full Time
DEPARTMENT: Showrooms
About Us: Generation Tux is a leading provider of highquality affordable mens formal wear rentals for weddings special occasions and corporate events. With our commitment to exceptional customer service and a wide selection of stylish formalwear options we are dedicated to helping our clients look their best for their most important moments.
We are seeking a dynamic and detailoriented Mens Formalwear Rental Showroom Manager to lead our showroom operations and create an exceptional customer experience. The ideal candidate will have a passion for fashion confident engaging with technology and an ability to create relationships within the community. As the Showroom Manager you will be responsible for overseeing all aspects of our showroom from inventory management to customer service to ensure our clients receive the best rental experience possible.
Showroom Operations:
- Manage daytoday operations of the showroom including opening and closing procedures.
- Ensure the showroom is wellmaintained clean and organized for an inviting customer experience.
- Monitor and replenish inventory to meet customer demand while minimizing waste.
Customer Service:
- Provide exceptional customer service by guiding guests with style selection fitting and outfit coordination.
- Address customer inquiries concerns and feedback promptly and professionally.
- Handle online appointments walkins and local partnership inquiries with accuracy and efficiency.
Staff Management:
- Recruit train and supervise showroom staff to maintain a high level of service quality.
- Create employee schedules and manage staffing levels to meet customer demand.
- Conduct regular performance evaluations and provide coaching and feedback to staff.
Sales and Marketing:
- Collaborate with the marketing team to promote showroom offerings through various channels.
- Actively engage in sales efforts including opportunities to drive revenue through outreach initiatives within the community.
- Monitor sales goals and implement strategies to achieve targets.
Inventory Control:
- Track inventory levels and conduct regular audits to ensure accuracy.
- Manage the maintenance cleaning and repairs of rental items.
- Implement inventory control procedures to minimize losses and damages.
Reporting and RecordKeeping:
- Maintain accurate records of customer orders returns and inventory.
- Generate reports on showroom performance and inventory turnover.
- Assist in budgeting and financial reporting related to showroom operations.
- Previous experience in retail management fashion retail or formalwear rental is highly desirable.
- Strong customer service and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in computer applications and inventory management systems.
- Leadership and team management skills.
- A passion for mens fashion and style trends.
- Strong problemsolving and decisionmaking skills.
Benefits:
- Health dental and retirement benefits
- Employee discounts on formalwear rentals
- Opportunities for professional development and growth within the company
If you are a fashionforward customerfocused leader with a knack for managing showroom operations we invite you to apply for the Showroom Manager position at Generation Tux. Join our team and help our clients make their special occasions unforgettable with the perfect formalwear ensemble.
Posting Statement
At Generation Tux we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability transparency and respect.
Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.
Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any thirdparty agency or company that does not have a signed agreement with Generation Tux.
Required Experience:
Manager
Employment Type
Full Time
