Field Service Engineer
Field Service Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
About us
Neocis is an established startup revolutionizing dentistry with Yomi the first and only FDA cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami Florida. Neocis is venturebacked with funding from several prominent investors.
Whats in it for you
- Youll thrive in our innovative and collaborative environment
- Make an immediate impact on lifechanging technology
- Avoid silos and not my job mentality in our smaller fast paced startup environment
- We offer sabbatical parental leave and unlimited PTO policies
- Generous 401K plan with 4 company match
- Comprehensive benefits package that includes medical dental and vision
The Role: Field Service Engineer
What youll do:
- Installing maintaining testing and documenting complex medical devices
- Troubleshoot and diagnose malfunctions to reduce system downtime
- Maintain effective communications with supervisor and peers in daily activities.
- Complete training as applicable for Good Manufacturing Practices (GMP) related tasks.
- Follow all applicable Quality and Safety procedures
- Follow Good Documentation Practices (GDP)
- Maintain company working areas and local environment in accordance with applicable general operating procedures.
- Assure that all measuring instruments that are used are within calibration limits.
- Ensures that all activities are carried out within regulations and laws governing business and quality operations
- Responsible for ensuring compliance with all local national international and company regulations policies and procedures for Health Safety and Environmental compliance
What youll bring:
- BS in Engineering or equivalent
- Experience with maintaining testing and documenting complex medical devices
- Willingness to travel on a regular basis to support multiple accounts
- Excellent debugging skills
- Ability to explain complicated technical information in simple terms
- Comfortable interacting with medical professionals as well as engineers
- Team player with excellent communication skills including written and
- Experience with medical devices that include a significant software and electrical component
- Familiar with CT scan images and DICOM protocol standards
- Startup experience
- Experience in a customer facing role
What else
- This is a fulltime position. This position occasionally requires long hours and weekend work.
- This is not a supervisory role
- The position will require 75 travel; frequently travel is outside the local area and overnight in and out of state
- The main location of this role is in a manufacturing/clinical environment and requires:
- This position requires the regular use of optical and mechanical calibration equipment hand tools calipers and digital multimeter
- Prolonged periods working on a computer
- Ability to lift/push/carry items up to 50 pounds
- Frequent exposure to loud/moderate noise
Employment Type
Full Time
