Senior Product Manager
Senior Product Manager
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Job Description
Introduction:
Join Coupang a leading global ecommerce player on our ambitious journey of international expansion beginning with our strategic investment in Taiwan. With our customercentric approach Coupang constantly seeks to revolutionize online shopping experiences for customers everywhere. Our expansion into Taiwan is a pivotal step in replicating our renowned sameday delivery success from South Korea and extending our reach across Southeast Asia.
As the number 1 downloaded app in Taiwan in 2023 we will continue to expand our customer offerings on our way to being a market leader in Taiwan. We will solve problems no one has solved before to create a world where people ask How did we ever live without Coupang
Key Responsibilities:
In this pivotal role you will be at the forefront of defining and executing a strategic product roadmap tailored to the Taiwanese market ensuring that our experience resonate with local consumers. Specifically you will be part of the Coupang Taiwan Customer Experience Product Management team leading the Fraud & Abuse domain. Working with engineers and data scientists your goal will be to develop and implement industry leading detection and enforcement measures which eliminate bad actors while ensuring our regular customers continue to have the best possible shopping experience. The role is essential in ensuring that Taiwans everyday consumers can confidently take advantage of the best promotions pricing and products that Coupang has to offer.
As a Senior Product Manager you will:
- Work backwards from customer problems business needs and data driven insights to become a thought leader in the fraud and abuse space and to translate that into a strategic product roadmap prioritized by impact and importance.
- Partner and collaborate closely with engineers data scientists and business stakeholders to go deep on problems and translate that into clear and actionable requirements and solutions.
- Expand your expertise in a range of cuttingedge technologies from indepth product analytics to ML modelling.
- Build and launch solutions to scale beyond Taiwan to Coupangs other businesses
- Become part of a fastgrowing and flatstructured organization which embraces ownership and diving deep to drive impact.
- Join a team of worldclass talent drawn from across the globe and bring your own unique perspectives to our culture of collaboration and diversity.
Qualifications:
- Bachelors degree in business administration finance economics computer science data science engineering or other related field.
- 10 years of product management experience or equivalent with a proven track record of developing and scaling innovative products.
- Experience working with and leading globally distributed and cross functional stakeholders
- Ability to combine strategic foresight with a strong focus to drive results.
- Strong analytical skills and experience using data to derive insights prioritize drive decisionmaking and identify new opportunities/defects to solve.
- A proactive approach with a willingness to delve into details get your hands dirty and go above and beyond to drive results.
- Excellent written and verbal communication skills capable of conveying complex ideas succinctly and persuasively.
Preferred:
- Masters degree in business administration finance economics computer science data science engineering or other related field
- Prior experience in the ecommerce industry
- Knowledge and/or prior experience in consumer fraud or risk management functions
- Moderate to intermediate proficiency in data analytics and SQL
- Experience in launching consumerfacing products in a fastpaced environment with a preference for candidates who have worked in startups or large tech companies.
Join Us:
At Coupang we are committed to building a diverse and inclusive team that reflects the communities we serve. We offer a dynamic work environment where innovation thrives and your contributions make a tangible impact. If youre ready to be a part of our journey in reshaping the ecommerce landscape in Taiwan and beyond wed love to hear from you.
Required Experience:
Senior IC
Employment Type
Full Time
