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Customer Administrator

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1 Vacancy
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Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Details

Charlotte Showroom Charlotte NC
Full Time
Day
Customer Service

Description

Customer AdministratorGreenville SC

Are you an energetic and positive selfstarter We are seeking a detailoriented Customer Administrator to support the operations of a fastpaced sales office. In this role you will manage customer interactions throughout the entire order processfrom specification and pricing to invoicing. You will also collaborate closely with the sales team to develop and maintain strong customer relationships. Additionally you will assist the Market President in maintaining a productive and efficient office environment.

Key Responsibilities:

  • Ensure accuracy in determining contracts pricing quotes and processing orders.
  • Handle order acknowledgments vendor purchase orders payment reconciliation and client invoicing.
  • Manage compliance with local and national contracts from quotations to customer invoicing.
  • Maintain accurate and organized records for all order and project files.
  • Proactively address and resolve issues that arise to ensure a high level of customer satisfaction.

Qualifications

  • Bachelors degree in business or a related field (or equivalent experience) preferred.
  • At least 2 years of experience in customer service or direct customerfacing roles.
  • Strong understanding of accounting principles and processes.
  • Proficient in working with integrated computer systems especially within the Microsoft Windows environment.
  • Ability to quickly learn and adapt to new software technologies.
  • Excellent verbal and written communication skills.
  • Ability to remain dependable and demonstrate excellent time management skills.
  • Strong interpersonal skills including negotiation listening empathy conflict resolution and clarification.
  • Ability to manage multiple priorities effectively and meet deadlines.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Department / Functional Area

Customer Service

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