Description
We have an opening for an Administrative Team Lead to support our Community Services team. This supervisory role is responsible for supporting their administrative team with operation workflow customer experience scheduling safety and regulatory compliance.
Schedule
- Monday Friday general business hours onsite at Johnston location
What Youll Do
- Supervise the team through effective hiring training coaching and performance management. Ensure development of staff to achieve high results. Promote engagement and satisfaction to drive retention. Collaborate with management team to identify opportunities for improvement.
- Complete all necessary reports to ensure accurate and timely information to support business functions.
- Ensure competition of ordering tracking and managing supplies and equipment needs within each program.
- Oversee schedules are completed accurately and timely. Collaborate with other services and families to schedule. Manage schedules to cover open services resulting from provider absences illness and vacation.
- Responsibility may include billing records management and other duties as assigned by leadership.
What Youll Need
- Associates required bachelors degree preferred.
- 1year supervisory experience required.
- Office/administrative experience including customer service preferred.
- Computer skills; specifically Microsoft Office and experience using an electronic health record system.
- Maintain positive working relationships and demonstrate sensitivity to and respect for a diverse population.
- Exercise confidentiality regarding the affairs of clients staff their families and ChildServe business.
- Ability to interpret and follow applicable policies procedures and regulations.
- Ability to communicate in English effectively for understanding in writing and verbally
Why ChildServe
ChildServehas earned the title of Top Workplace every year since 2014. Heres why employees love working here:
- Our work matters.We partner with families to help children with special healthcare needs live agreat life.
- Were not your average nonprofit.We serve 5800 children each year through over 30 specialty pediatric services in the Ames Des Moines Iowa City and Cedar Rapids areas. Many of our programs are oneofakind.
- Our team members rock.Our teams are filled with people who care about their coworkers and who believe that collaboration is key to providing exceptional care to children.
- Our learning never stops. As a nonprofit dedicated to innovation were proud to help many team members gain new certifications continue their education take their expertise to the next level and find new opportunities to advance their career right here at ChildServe.
- We believe our differences make us great.We are on a continuous journey to create an environment where different perspectives are valued and all feel safe and welcome.
- Weremoving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
Ready to leave work every day knowing youve made a difference for kids and families Lets move Forward Together apply today!
ChildServeis an Equal Opportunity Employer.