C003639 Cyber Operations Management System Tool Manager NS - TUE 15 Apr
C003639 Cyber Operations Management System Tool Manager NS - TUE 15 Apr
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Description
Requirements
Deadline Date: Tuesday 15 April 2025
Requirement: Cyber Operations Management System Tool Manager
Location: Mons BE
Full Time OnSite: No
Time OnSite: 100
Total Scope of the request (hours): 280
Required Start Date: 2 June 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:
- Deploy install and configure Atlassian JIRA Confluence and Bitbucket according to best practices and following NATO security policy and directives.
- Implement necessary plugins addons and integrations to enhance functionality and meet business requirements.
- Perform routine system administration tasks including user management access control and permissions configuration using NCSC processes and NCSC IT Service Management Tool.
- Raise track and implement the change requests when a new version of the product is released.
- Interface with Atlassian support portal for entering tracking and bug reports and feature requests.
- Monitor system performance troubleshoot issues and optimize configurations to ensure reliability and efficiency.
- With the assistance of the backup team conduct regular backups and implement disaster recovery procedures to safeguard critical data.
- Implement security measures and protocols to protect sensitive data and ensure compliance with NATO security policy and directives.
- Stay updated with security patches upgrades and vulnerabilities and apply necessary updates promptly.
- Provide technical support and troubleshooting assistance to users resolving issues promptly to minimize disruptions.
- Develop and maintain documentation and resources to educate users on best practices tips and tricks for utilizing Atlassian tools effectively. Performs other duties as may be required.
- Collaborate with other teams and stakeholders to integrate Atlassian tools with existing systems and workflows.
- Customize workflows forms and dashboards to align with specific project requirements and team preferences.
- Stay informed about the latest features updates and trends in Atlassian products and related technologies.
- Evaluate and recommend new tools plugins or configurations to enhance productivity collaboration and innovation within the organization.
- Performs any other duties if requested.
Requirements
Skill Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A university degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years of specific experience. Exceptionally the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency; that is at least 8 years extensive and progressive expertise in the duties related to the function of the post.
- Proven experience as a System Administrator
- Good knowledge of Atlassian JIRA and/or Confluence as an administrator (not as a user).
- Strong understanding of networking security principles and best practices.
- Proficiency in scripting languages (e.g. Bash Python) for automation and customization tasks.
- Strong problemsolving skills and the ability to work independently as well as part of a team.
- Good communication skills with the ability to convey technical information clearly and concisely.
- Experience in interfacing with IT Service Management.
- Desirable
- Indepth knowledge of JIRA Confluence and Bitbucket administration including installation configuration and maintenance.
Required Experience:
Manager
Employment Type
Contract
Key Skills
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