Assistant Spa Manager
Assistant Spa Manager
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$ 18 - 21
1 Vacancy
Job Description
- Employee discounts
- Free food & snacks
- Free uniforms
- Training & development
- Wellness resources
- Flexible schedule
- Paid time off
- Assist in the interviewing process for the Hospitality Team
- Organize front desk training upon hiring and ensure they meet expectations and follow all policies
- Coordinate Hospitality Team schedules and review time punches to minimize discrepancies and overtime
- Review daily guest schedule and ensure it is maximized with minimal gaps
- Track and monitor monthly sales performance of Hospitality Team and set daily Retail to Service sales goal
- Create quarterly team meetings and agenda
- Perform corrective actions when team members do not meet expectations
- Address guests positive and negative feedback immediately with the Spa Manager and Employee.
- Perform a daily review of the Ratings Control Panel within Meevo
- Inform Spa Manager of any closeout discrepancies
- Ensure guest experience is met and exceeds satisfaction by completing and filling out Guest List daily.
- Perform duties of Spa Coordinator and or Spa Concierge when needed
- Ensure proper lighting music cleanliness and aromatherapy as set forth in the Ambiance Standards
- Abide by all protocols set forth by THE WOODHOUSE SPAS CORPORATION
Passion Meets Purpose at Woodhouse
At Woodhouse we provide selfcare that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Required Experience:
Manager
Employment Type
Full-Time
