Performance Improve Consultant
Performance Improve Consultant
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Job Description
Bachelor of Arts or Science required Masters degree or comparable experience strongly preferred.
13 years healthcare experience preferably in a hospital.
Excellent interpersonal skills and ability to interact with patients healthcare providers and administrators.
Proven ability to manage small projects independently.
Grasp of key continuous quality improvement concepts methodologies and tools.
Ability to complete work under pressure and to meet strict deadlines.
Previous experience in healthcare improvement preferred.
Competency in Microsoft Word PowerPoint Excel; competency in Microsoft Access or other database applications preferred.
Must be able to maintain a high degree of maturity professionalism and confidentiality.
General Overview
Works under the direction of the Director of Performance Improvement to support the performance improvement agenda of Brigham and Womens Faulkner Hospital through facilitation of key strategic projects and work teams. Provides support to teams through collection analysis interpretation and presentation of data development of testing and implementation work plans and evaluation of impact. Assists in providing process improvement training for teams. Employs a variety of improvement methodologies including Toyota Production System/Lean Institute for Healthcare Improvement Rapid Cycle Testing and Innovation/Deep Dive design sessions.
Principal Duties and Responsibilities
1. Independently facilitates project subgroups and work teams including meeting management discussion facilitation conflict resolution and oneonone meetings with clinical and administrative managers and leaders.
2. Utilizes fundamental performance improvement concepts and methodologies such as process/value stream mapping brainstorming group decisionmaking techniques design and testing of interventions design of measurement strategies and implementation planning.
3. Conducts patient/process walkthroughs facetoface patient and provider interviews and focus groups.
4. Provides data support to project teams: identifies useful sources of data; plans data collection; analyzes interprets and presents healthcare data.
5. Rapidly identifies problemsolves and communicates to the Vice President of Professional and Clinical Services and Director of Performance Improvement any issues that are interfering with project deadlines or project scope.
6. Interacts and works with the Sr. Leadership team Department Heads and other members of the Brigham and Womens Faulkner Hospital staff.
7. Performs literature searches chart abstractions and collects best practices.
8. Performs all other duties as assigned.
Brigham and Womens Faulkner Hospital is a 150 bed nonprofit community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900 Brigham and Womens Faulkner Hospital has a long history of meeting the health care needs of our patients by offering comprehensive care in a wide variety of specialties. At Brigham and Womens Faulkner Hospital our world revolves around our patients and their families which is why weve been nationally recognized for our best practices in patient care safety measures and surgical outcomes. If youre looking for more than a career join Brigham and Womens Faulkner Hospital. Our patients call it better care. Our employees call it home
Required Experience:
Contract
Employment Type
Full-Time
