Customer Service
Customer Service
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Primary Duties:
- Answers customer calls in a timely and professional manner
- Takes sales orders diagnoses product issues assists with warranty concerns and returns products as necessary
- Assists customers with delivery dates open order status assembly concerns and general account maintenance as requested
- Communicates with all departments to source answers to questions and concerns
- Provides continual follow up with customers and coworkers to ensure all are informed
- Understanding the office work flow and use of office equipment
- Works with product coordinators on new product development and enhancements
- Assists sales team in forecasting product needs for the next year
- Fills out reports addressing issues to find ways to better serve customers
- Reports new trends ideas issues products and programs to the company
- Assists in designing and developing new products using industry ideas and demands
- Works to assist customers and dealers any way possible advertising literature needs etc.
Requirements
Must have outgoing positive personality and good with people
Must be self motivated and driven with the ability to multitask
Should have excellent problem solving abilities
Must have mechanical abilities
Must be a team player with strong communication skills
Basic computer skills are required
Must have professional and friendly telephone skills
Flexible work schedule necessary
Must be detail oriented personable and assertive when necessary
Employment Type
Full Time
Key Skills
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