Sales Support Analyst
Sales Support Analyst
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Job Description
Overview
Role: Sales Support Analyst
Location: New Delhi India (Flexible/Hybrid)
Role ID:
Our vision is to create a safe and sustainable world.
Ricardo plc is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 employees in more than 20 countries we provide exceptional levels of expertise in delivering leadingedge and innovative crosssector sustainable products and solutions. Every day we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.
Role Purpose:
- Accountable for management and submission of bids through bid portals across all practice areas.
- Act as a liaison between the Sales team Sales Enablement and other business units to ensure effective support for sales efforts.
- Work closely with our Practice Areas to ensure that there is clear alignment with our searches across tender portals and the practices key strategic growth areas.
- Support the sales enablement team and practice areas with bidding processes and other general processes (internal).
Key Responsibilities:
- Management of the submission of bids not otherwise supported by the SE bid team. (i.e. the bids where a BC or BPL from SE is not supporting already).
- Own and maintain tender tracking services including capturing and recording opportunity details; disseminating to the relevant business areas; monitoring and updating opportunity status in the tender tracker document control and generating reports to support business intelligence and decisionmaking.
- Maintenance of uptodate company information & documents for various entities.
- Ad hoc Reporting to support business intelligence around our sales cycles/win rates/lead generation/sales process etc.
- New supplier registrations For example new customer/supplier forms.
- Supplier questionnaires For example new supplier questions from new customers or existing customers.
- Customer evaluation forms.
- Liaise with Sales teams Finance Teams and commercial teams to deal with country setup/entity queries and proactively resolve support issues within agreed deadlines/targets.
- Oversee the management of supplier portals including new supplier registrations and maintaining supplier questionnaires ensuring all information is current and accurate.
- Continuously seeking out opportunities to automate and improve the efficiency of bid submissionportal management and document retention processes.
Requirements:
- Strong interpersonal skills recognizing the importance of relationship building with different stakeholders (particularly important in supporting the development of new growth focusses across the various practice areas).
- Excellent oral and written communication skills including the ability to communicate with many audiences.
- Ability to problem solve work independently and use initiative
- Versatile and adaptable able to operate under pressure.
- Ability to deliver in a Matrix environment.
- High level of attention to detail particularly in managing bid submissions and maintaining accurate records.
- Knowledge of the capabilities of the different practices and business units would be preferable.
- Experience in supporting Framework Agreements and maintaining appropriate records.
- Proficient in using CRM systems and the Microsoft Office Suite with an emphasis on data accuracy and reporting.
- A positive proactive attitude with the ability to develop and maintain strong relationships.
- Strong communication skills and strong attention to detail.
- Collaborative and a team player.
- Strong problemsolving skills with the ability to take initiative and make decisions independently. Proactive and selfdriven to enable the business to aim high.
Working here
You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers coming together to create a culture of inclusion. We will support you to find your place.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
We offer flexible approaches to work whether that is working from home being in the office or as a hybrid worker. Were happy to discuss flexible working arrangements. Wellbeing is at the core to our culture allowing employees to flourish and to achieve their full potential.
Benefits
We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.
Diversity Equality and Inclusion statement
We are an Equal Opportunity Employer we believe in each persons potential and well help you reach yours. We have an ambitious diversity equality and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture we are a recognised as a disability confident employer.
Next steps
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases we may start to review applications prior to the closing date.
Ricardo is a Disability confident employer please advise the recruitment team viaif you require any adjustments to support you throughout the recruitment process.
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Required Experience:
IC
Employment Type
Unclear
