Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
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Job Description
Overview
Please apply from alaptopordesktop.
Three things to DECIDE if contract work is for you:
Omni Platform Overview Click to review BEFORE starting your registration to qualify!
Overview
Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls answering chat messages & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email helping them with all their needs.
Schedule:
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you
Earnings & Revenue:
Contract earnings vary by client with rates ranging from $17 to $20 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills in English AND Spanish
Proven track record in customer service and delivering outstanding customer care
Attention to detail with strong problemsolving skills
Friendly empathetic tone and professional demeanor
Selfmotivated proactive and resourceful mindset
Proficient in using technology including computer applications and software.
Technology & Equipment Requirements:
Quiet and secure work environment during working hours
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
Highspeed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. Please note: You cannot use Mobile home internet or Satellite internet service.
Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
Valid and uptodate antivirus software installed
Smart phone Android tablet or iPad is required for program work along with an authentication app.
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet uninterrupted space
Organized desk area
Unapproved Locations:
- Alaska
- Allenspark Colorado
- California
- Coal Creek Canyon Colorado
- Connecticut
- Delaware
- Denver Colorado
- Edgewater Colorado
- Eldora Colorado
- Eldorado Springs Colorado
- Flagstaff Arizona
- Gold Hill Colorado
- Gunbarrel Colorado
- Hawaii
- Hygiene Colorado
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis Minnesota
- New Jersey
- New York
- Niwot Colorado
- Oregon
- Rhode Island
- St. Paul Minnesota
- Tucson Arizona
- Virginia
- Vermont
- Washington
- Washington DC
Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay sick leave retirement benefits Social Security workers compensation health or disability benefits overtime unemployment insurance benefits or employee benefits of any kind.
Required Experience:
Contract
Employment Type
Unclear
