Community Association Manager
Community Association Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations worldclass resort pools championship golf fullservice spa endless dining options and familyfriendly activities.
Omni Amelia Island Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Amelia Island Resort & Spa may be your perfect match.
Job Description
Creating a positive daytoday experience for all Amelia Island Management (AIM) customers and employees by providing Account Management services to be successful in exceeding guest and owner expectations for assigned homeowner and condominium associations. Monitors all common areas of associations as assigned; implements the decisions of the Board of Directors and administers the services programs and operations of assigned associations within the policies and guidelines established by the Board of Directors.
Responsibilities
- Inspect assigned associations daily/weekly/monthly
- Ensure all association contracts are current and up to date
- Ensure full understanding of management agreement on each assigned association
- Contact Presidents or Board Members of assigned associations at least weekly
- Field telephone calls from owners guests and presidents
- Field calls from insurance agents and real estate agents
- Interface with State and County Boards and Inspectors for associations
- Interface with contractors and consultants daily
- Coordinate activities of contractors
- Coordinate with Administrative Assistant regarding meeting preparations
- Assist in maintaining files on contractors and update information as needed
- Verify invoices from contractors for payment
- Resolve issues between contractors and associations
- Input on annual budgets for assigned associations
- Review monthly income and expense budgets
- Prepare long range plans for improvements of associations
- Monitor and coordinate refurbishment projects for assigned associations
- Interface with owners guests and Rental Properties regarding leases and other owner challenges
- Provide digital imagery support for all associations
- Respond to emergencies 24/7
- Perform Manager on Duty functions for all associations periodically
- Perform other duties as assigned by the Director
- Accomplish forty hours of inhouse training annually
- Fulfill State requirements for continuing CAM training biannually
- Participate in Home Team and Company training
- Home Team weekly meetings
- Contact assigned Presidents and Board Members weekly
- Omni Service Tradition monthly
- Meet with contractors/owners as required
- Participate in committee meetings of associations as required
- Attend Board of Directors meetings as required
Qualifications
Tools & Equipment/Licenses:
- Must have or be able to obtain a Community Association Managers license in accordance with Florida Statute 468; computer; copier; fax; tape recorder; Florida drivers license and reliable transportation.
Working Environment/Required Skills or Proficiencies:
- Extensive computer skills including proficiency in Microsoft Outlook Word Excel and Power Point and TOPS software
- Strong interpersonal and customer service skills
- Strong organizational skills
- Ability to work without supervision and to multitask
- High School Diploma some College preferred
- Minimum of Five years of Customer Service preferably in a Professional Services environment
- Clear concise written and verbal communications skills
- Ability to lead and motivate contractors to achieve goals
- ability to coach and counsel contractors
- Ability to deal with public on a daily basis
Physical Job Requirements (for essential functions only)
- Must be ambulatory
- be able to: climb stairs sit or stand for long periods of time
- Push occasionally pull or lift 25 to 30 lbs
- Must have full range of motion of both arms and hands
- Must be able to see and hear
- Good health; ability to extend office work to outdoor property inspections and construction site monitoring inspect stairwells to include multi story building
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
Manager
Employment Type
Unclear
