Solutions Engineer - San Francisco Bay Area

Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools we demystify complex network operations enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer Kentik is the realtime source of truth that understands every network in context from data center to cloud to the internet. This single platform unifies and correlates cloud device flow synthetic data to turn telemetry into action. Market leaders like Akamai Booking Dropbox and Zoom rely on Kentik to run manage and optimize their networks.

• Manage all technical aspects of the sales process including product demonstration proof of concept customer onboarding and feature requests
• Respond to RFIs RFPs and RFQs
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
• Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
• In collaboration with Customer Success postsales engineering checkins with customers to maintain high customer success rates share new features and product roadmap and help customers integrate with their own inhouse tools and systems
• Work in tandem with account team to meet or exceed monthly quarterly and annual booking objectives
• Attend trade shows conferences and meetups
• Travel to customers in designated territory

What youll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100 of the qualifications. We encourage you to apply if you meet most of the criteria even if you dont match all of the qualifications your skills and experience could be valuable in this role!

• 5 years experience in a high tech sales/solutions engineering or systems/network engineering role
• Must be located in the San Francisco Bay Area
• Ability to conduct technical conversations with prospects ranging from stafflevel engineers and architects to senior executives
• Strong verbal and written communication skills
• Experience managing Cisco/Juniper routers and your own Linux servers
• Strong understanding of network and application protocols (e.g. DNS BGP Netflow TCP/IP HTTP SNMP) and their use for infrastructure design and operations
• Programming proficiency in a scripting language
• Understanding of DDoS attacks and basic mitigation methods
• Willingness to travel as needed supporting accounts on both the Atlantic and Pacific Coasts

Nice to haves:

• Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier or large Enterprise accounts especially in the Media and Entertainment industry
• Understand industry trends like SDI to IP REMI (remote production) livestream audio/video workflows and multicloud.
• Background or product interest in security performance monitoring and/or infrastructure space
• Scripting proficiency in Python Bash Ansible or Perl
• Basic database and/or SQL experience
• Familiarity with open source technologies such as LibreNMS Elastic Grafana and Prometheus
• In depth knowledge of one or more public cloud architectures (e.g. AWS GCP Azure)
• Early member of a sales team at a hypergrowth startup
  
  

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization and in turn to broaden and enhance your career. Were very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $133000 $168000 with an expected overall targeted earnings (OTE) range of: $190000 $240000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic marketbased approach

In addition to a great career opportunity Kentik offers stellar benefits for our employees which include:

• 100 of premiums are paid by company for health vision and dental coverage for you and your dependents
• Additionally an annual Health Reimbursement Account (HRA) of $3000 for an individual or $4500 for a family
• Paid family & medical leave
• Open PTO a quarterly Wellness Day and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US fulltime employees. For compensation international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Come work with us

The true meaning of Kentik is visibility. Were committed to making sure everyone feels empowered to use their voice has a sense of belonging and is represented at Kentik.

We dont look for individuals who fit the culture but those who will continue to add to the culture.
We encourage everyone to apply especially those individuals who are underrepresented in the industry: people of color LGBTQI community women individuals with disabilities (both seen and unseen) veterans and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process please reach out to

Come as you are!
You will be working at a fastgrowing wellfunded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youll take on were sure youll enjoy joining the Kentik team.

#liremote