Senior Account Executive
Relevate Health is a company made up of exceptional professionals with the business purpose of creating lifechanging healthcare engagement through our vision that every HCP communication is relevant. We are proud to be healthcare marketing experts who push ourselves every single day to the highest possible levels to further our purpose and exceed our goals. Our business successes have led to growth and our extraordinary culture is the cornerstone for an engaged and productive workforce.
A Senior Account Executive (SAE) on the Client Service Team functions as the principal daytoday representative of the agency with respect to the project development and servicing of assigned accounts. SAEs facilitate client meetings communicate internal and external problems/opportunities move projects forward in a timely fashion and provide daytoday account management. As a SAE you will be responsible for ensuring that all current and emerging client needs are met across multiple projects and clients. You will be driving forward the daytoday work on the brand and work closely within a crossfunctional team of strategists project managers creatives developers and partner agencies.
As part of the Client Service team you will also collaborate with the client to identify the brands needs help make datadriven strategic and tactical recommendations document the decisions communicate them to the team and own the final delivery of all projects. You will be responsible for supporting client relationships and helping your Client Service team drive organic growth within your client portfolio. To achieve this youll have to understand the science behind the product the brands commercial strategy and the strategy that will drive client revenue and growth.
Duties / Responsibilities:
Learns Relevate Health product offerings and capabilities and where they fit within both the healthcare industry and the clients environment
Learns and follows Relevate Health processes and systems
Writes clear concise emails status reports and conference reports with minimal oversight
Manages client projects from initiation to completion and ensures that clients are delighted with each project deliverable
Establishes collaborative relationships with internal team and excellent rapport with clients
Develops and distributes productive meeting agendas and summaries with minimal oversight
Updates weekly internal and client status reports
Leads internal and client status meetings with minimal oversight
Work with PM to ensure appropriate individuals attend internal meetings
Proactively identifies upcoming work and communicates with PM to secure resources
Owns and prepares effectively for medical regulatory and legal review processes and will ultimately be a key player in marketing material submissions through client platforms
Efficiently prepares for meetings and follows through on task list
Crosschecks team content updates vs client direction and edits
Engages internal team members as necessary for perspective or subject matter expertise
Follows through with clients and internal teams to ensure action items are completed according to timelines
Prepares finance reports and tracks project budget utilization shares updates with team in a timely manner
Works with manager to hit billable/utilization goals to ensure focus remains on client work and value
Skills and Qualifications:
Demonstrates excellent interpersonal skills; works well with others and is a team player
Exemplifies Relevate Healths core values: Pioneering Accountable Caring Transparent
Displays excellent time management and organization skills
Possesses excellent verbal written and technical communication skills
Proactively problem solves
Possesses strong followthrough skills
Prioritizes with attention to detail
Displays an entrepreneurial business spirit and thrives in a rapid growthoriented nimble environment where change is the norm
Embodies the ability to multitask and to work both independently and as a team player
Possesses flawless administrative capabilities and attention to detail
Shows respect for teammates with regards to timely attendance communications and sharing in workload
Dedicated to delivering high quality work exuding pride in their deliverables
Proven track record of delivering largescale projects
Experience in interpreting and delivering analytics reports
Education / Experience:
24 years of experience in an agency environment healthcare pharma and/or digital preferred.
Bachelors degree (preferably in Business Administration or Marketing)
Proven track record of supporting the delivery of largescale projects
Committed to learning and selfdirected professional growth
Familiarity working within fast paced / growthoriented business environment
Working Conditions:
Hybrid working if within 40 miles of a Relevate Health Office (Dallas Boston Cincinnati New Jersey)
Remote working if outside 40 miles of a Relevate Health Office
Travel may apply based on position
Hours may vary based on position and location of client
Relevate Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants without regard to race color religion gender gender identity sexual orientation national origin age disability genetic information veteran status or any other characteristic protected by applicable law.
We are dedicated to creating a work environment that reflects the diversity of our community and ensuring that all individuals have equal access to opportunities for growth and advancement within our organization.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit talk frequently required to stand walk; use hands and fingers tools or controls; and reach with hands and arms. If you require accommodation during the application process please contact
FLSA Status: Exempt
Job Type: Full Time