Senior Housing Specialist

The SSVF SENIOR HOUSING COORDINATOR works as a member of the team to provide Rapid Rehousing and Homeless Prevention services to Veterans/Veteran families; functions as a bridge between Veterans and housing providers to empower program participants to overcome barriers and meet the goals identified on their individualized Housing Stability Plans; identifies safe affordable permanent housing options for clients; fosters relationships with landlords brokers and realtors in an effort to link each program participant with appropriate community supports to ensure housing stability.

ESSENTIAL DUTIES

• Delivers Core Housing counseling services workshops housing placement services to veteran participants.
• Engages program participants by maintaining regular contact to monitor and track housing search progress.
• Establish linkages and maintain solid working relationships with permanent and supportive housing providers real estate brokers managing agents and landlords as a resource for participants.
• Develop a housing bank of available units and housing opportunities for qualified veteran families.
• Assess veteran families barriers to obtaining affordable permanent housing.
• Provide essential workshops education and referrals in an effort to prepare veterans for successfully securing and maintaining permanent housing.
• Assist veteran families with identifying and securing permanent affordable housing.
• Prepare and assist participants with the housing application/interview process.
• Track monitor and report housing placement rates for all participant families on a monthly basis.
• Completes inspections of permanent housing units in accordance with agency and VA requirements.
• Assist staff in developing and implementing individualized Housing Stability Plans with Veterans/Veteran families to address identified housing barriers for Homeless Prevention and Rapid Rehousing services.
• Complete all necessary documentation to ensure compliance with funding requirements and agency quality assurance standards.
• Advocate for Veterans/Veteran families with service providers and agencies in the community.
• Coordinate the provision of Temporary Financial Assistance with thirdparties and agency personnel.
• Cultivate positive relationships with relevant funding and monitoring entities faithbased organizations social service providers and other community partners.
• Participate in appropriate community outreach collaborations and activities.
• Participate in SSVF and Veterans Services team meetings and trainings.
• Respond to client needs promptly accurately and with courtesy and respect. Model appropriate behavior. Represent the organization in a positive and appropriate manner to outside resources.
• Maintain the highest levels of confidentiality for clients and staff restricting information to those who need to know only.

• Host a monthly Housing Clinic for all new program participants. Review housing options and expectations regarding housing responsibilities for the program participant and agency.

• Help to resolve landlord tenant disputes. Facilitate access to legal resources as necessary.

• Develop an internal guide to evictions for program participants.
• Create networking event to recruit new landlords real estate agents and brokers.
• Manage the Master Housing Spreadsheet with information from all Veterans and Service Coordinators on all Veterans status.
• Foster relationships with the landlords brokers and real estate agents.
• Provide oversight and training to new staff as necessary.

• Performs other duties related to the program as defined by management.

1. BA in Human Services or related field and one year experience in housing services or a combination of education and experience.
2. Experience with homeless families and/or veteran services highly desirable.
3. Ability to conduct frequent home visits and field work (up to 60 of the time)
4. Demonstrated proficiency with Microsoft Office Suite required.
5. Experience with electronic database systems (such as HMIS) is preferred.
6. Strong ability to network and negotiate with housing providers a must.
7. Solid organizational skills/strong communication and writing skills required.
8. Willingness to attend occasional events outside of normal business hours including Veterans Day.
9. High energy level to complete assigned work and meet deadlines.
10. Ability to work independently and with a team.