OurMission
At ChickfilA I10 and La Cienega our mission is to ensure every guest leaves with a S.M.I.L.E.We are looking for people with passion people with a desire to serve others and people with heart that will join our ChickfilA family and provide our guests a clean efficient and quality experience in a professional manner.Our Front Counter Shift Leaders serve on thefrontline staffin a fastpaced team environment of learning excellence and care. We are excited to serve our guests and impact our local community!
Job Description
- Demonstrates the ability to prioritize and manage multiple tasks simultaneously in a fastpaced environment.
- Properly manage a shift and ensure profitability and efficiency in the daily operation of the business.
- Oversee various hospitality areas: Front Counter Register iPOS DriveThru Dining Room.
- Provide exceptional service that aligns with ChickfilA standards and core values which are:Purpose Driven Here to Serve Better Together and Pursue Whats Next.
- Ensures that Team Members work at a pace to maintain restaurants established speed of service guidelines.
- Ensures that workstations are clean at all times.
- Ensures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Ensures that Team Members monitor drivethru dining room restroom parking lot and overall facility cleanliness.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Continuously seeks opportunities for personal and team growth by embracing feedback and adapting to change.
- Stays composed and solutionsoriented under pressure proactively addressing challenges while maintaining high standards of efficiency and hospitality.
- Maintains a positive working relationship and treats all employees with respect while providing them with encouragement and accountability.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
Pay Rate
Starting rate at $23.50/hour.
Benefits of working with us:
- Competitive Pay
- Flexible Schedule
- Closed on Sundays
- College Scholarship Opportunities
- Career Options & Leadership Opportunities
- Positive Work Environment
- Medical Dental Eye and Life Insurance
- 401k Saving Options