Restaurant Supervisor The Texas Tech Club

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests expectations within their level of responsibility.

This role pays an hourly rate of $9 to $11 plus tips.

Benefits for FT roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until May 2 2025.

• Supervises shift coverage and coordinates breaks for team members.
• Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
• Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.
• Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
• Complies with all departmental food and franchise contractual agreements.
• Conducts end of shift reports for cashiers on shift.
• Coordinates in troubleshooting technical problems with Point of Sale (POS) system facilities equipment etc. and contacts for appropriate support as necessary.
• Provides ongoing supervision and mentoring to team members.
• Monitors product quality and ensures high level of guest service.
• Coordinates in the ongoing coaching and mentoring of team as directed by department management.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.

Knowledge Skills and Abilities:

• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.
• Ability to communicate with team members management staff and guest in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to clearly communicate read and write in English.
• Ability to work well in a teamoriented fastpaced eventdriven environment.
• Communicates in a positive respectful manner to both internal and external guests.

• High school diploma or GED
• 1 year supervisory experience as a supervisor/manager in a restaurant/casino environment.
• Experience working in a fastpaced high volume food court casual buffet and/or nightclub in a supervisory capacity is preferred.
• Must acquire and maintain a valid Health Food Handlers Card Alcohol Awareness Certification Suspicious Activity and other required compliance trainings.
• All employees must obtain a valid gaming license from the State Gaming Agency and Tribal Gaming Office prior to beginning work and are required to have license renewed annually.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.