Technical Account Manager
Technical Account Manager
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Job Description
Are you a seasoned IT professional looking for a career change Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development
We are currently looking for professional and experienced fulltime TechnicalAccount Manager to join our team. This position builds and maintains relationships with existing customers while making sure customer satisfaction is ensured.
Perks:
Competitive salary based on qualifications
Bonuses
Commissions
Mileage reimbursement
Paid time off
Certification education reimbursement
Room for advancement in the company
401k with company match
Health Insurance with company contribution
Life insurance
Long term disability
Job Responsibilities:
Manage account relationship with account primary contacts
Managing product life cycle and renewals
Developing and providing customer reports and dashboards
Providing escalation to ensure service quality
Gather feedback on customer service and quality
Perform regular business reviews
Quoting and selling new equipment and services
Manage projects within client relationships working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Service multiple clients concurrently often meeting deadlines
Other duties as assigned by supervisor
Job Requirements:
Must have technology account manager experience
Must have reliable transportation
Bachelors degree in related field preferred
About Our Company
Hyperion Managed Services is a Managed IT Services Provider for small to midsized organizations located in Michigan. We provide Managed IT Services Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: www.hyperionms.
Required Experience:
Manager
Employment Type
Full-Time
