Information Technology Technician Allegiant Stadium
Information Technology Technician Allegiant Stadium
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our inhouse IT department on event days in a variety of areas including new hire technology setup onboarding digital signage support O365 administration daily cybersecurity review and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues assist with the implementation of new technologies and provide training and support to team members.
This role will pay an hourly wage of $25.00$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until June 27 2025.
Responsibilities
- Install configure and troubleshoot computer systems hardware and software.
- Position requires constant walking climbing stairs lifting and carrying 50 lbs. and occasional sitting.
- Follow established procedures and processes for computer maintenance.
- Provide training and support to team members in the use of computer systems and software.
- Ability to work irregular hours that may vary due to functions and may include days evenings weekends and holidays.
- Set up new employees technology including laptops desktops and mobile devices.
- Provide onboarding training on how to use the companys IT systems and applications.
- Excellent customer service skills over the phone by email and inperson.
- Provide technical support to employees who are having problems with their hardware or software using help desk software.
- Support the companys digital signage network.
- Troubleshoot problems and ensure that the network is secure.
- Administer the companys O365 environment.
- Conduct a weekly cybersecurity review of all systems emails and endpoints.
- Check for malware vulnerabilities and unauthorized access through Sophos.
- Work with employees to understand their needs and then recommend solutions that meet those needs.
- Other duties responsibilities and/ or projects as assigned.
Qualifications
- 2 years of increasing responsible experience in the installation maintenance and removal of telephone data personal computers and wireless network systems.
- A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
- Ability to work a variable work schedule (including evenings weekends and holidays as required) depending on event and business requirements.
- Experience in public facility preferred.
- CompTIA A certification desired.
- An understanding of how PCs function in a networking environment.
- Principles and techniques of maintenance and repair for PC systems and related equipment.
- A Basic Understanding of wireless mobile devices including but not limited to laptops cell phones and tablets.
- Advanced computer proficiency and Microsoft Office products knowledge to include: Excel Word Outlook and Power Point.
- Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
IC
Employment Type
Unclear
