Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
To support the development of P&O processes principles and guidelines for a small client group as well as coordinate data analysis and evaluation in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
Major accountabilities:
Support the team in the operational conversion of P&O strategic objectives.
Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services processes continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training Support the identification and planning of services P&O Services will provide.
Handle standard service requests answer questions resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts Perform user administration tasks (e.g. access management).
Track service requests and troubleshoots analyze error messages and questions Support periodic cost and efficiency analyses to support productivity objectives Support personnel cost budgeting process and control.
Support evaluation of the services / processes / continuous improvement in scope.
Contribute to P&O Services projects at country or BU level
Key performance indicators:
P&O Services delivered on time with the right level of quality
Operations Management and .
Skills:
Optimizing Customer value by cocreating and developing compelling.
Managing diversity.
Problem solving.
Proactive thinking.
Managing stress.
customer focused solutions.
Polish language is a must have.
Full Time