Supervisor Technology Deployment-Consumer Company Platform Team
Supervisor Technology Deployment-Consumer Company Platform Team
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1 Vacancy
Job Description
McDonalds is seeking a collaborative and proactive individual to join the Consumer & Company Platform team. On this team individual will facilitate & monitor the Change Control process used by various development teams as they deliver content to the US restaurants. In this role the individual will clarify expectations apply relevant standards and bestpractices to craft and develop innovative process solutions to support our deployment services team. This will be a collaborative role and will work with the Consumer & Company Platform Team to ensure consistency of product and integration of standard methodologies. Youll collaborate with McDonalds vendors and various internal teams. The preferred candidate will have a solid background in coordinating change control processes software development lifecycle (SDLC) Incident / Problem Management (ITIL) and effective organization management demonstrating best practices in all methodologies. Theres no shortage of opportunity as this role directly supports delivering technology that impacts the experience of 13500 restaurants and consumers who love the McDonalds brand.
Key Responsibilities:
Change Control:
- Administer & support the change control process ensuring all changes are documented reviewed and approved in accordance with company policies.
- Coordinate with various groups and external entities to manage and implement changes and deployments effectively.
- Monitor and report on the impact of changes ensuring minimal disruption to operations.
Project Management:
- Ensure projects & tasks are finished on time within scope and within budget.
- Identify and mitigate risks associated with projects tasks and changes.
- Craft documentation for internal processes standard methodologies and other knowledge sharing materials to share with collaborators.
Partner Engagement:
- Be the main connection for internal and external customers.
- Establish and maintain strong connections with key collaborators to secure alignment and backing for initiatives.
- Communicate effectively with partners to keep them informed of progress and changes.
Performance Monitoring and Reporting:
- Identify & track performance metrics to measure the success of company and consumer management initiatives.
- Prepare and present regular reports & dashboards on performance changes and project status to senior leadership.
- Apply datadriven insights to offer benefits through recommendations and support continuous improvement.
Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $98140 $125130 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.
Qualifications :
Education:
- Bachelors degree in computer science business administration or related field.
Experience:
- 13 years of experience in Software Development Lifecycle and/or IT Project Management.
- Proven experience in change control and project management.
- Experience communicating and working with crossfunctional teams & leadership.
- Experience working with Incident / Problem Management processes.
Skills:
- Exceptional demonstration of teamwork skills.
- Proficient capabilities in planning presenting and prioritizing.
- Strong analytical and problemsolving abilities.
- Exceptional communication interpersonal and documentation skills.
- Proficient process management & process design skills.
- Working knowledge of project management applications (Jira Smartsheet is a plus).
- Experience with business intelligence and data formatting tools (PowerBI is a plus).
- Ability to work in a fastpaced and dynamic environment.
Certifications:
- PMP (Project Management Professional) or similar certification is a plus.
- Change Management certification is desirable.
- Information Technology Infrastructure Library (ITIL) certification is desirable.
Why Join Us:
- Opportunity to lead and shape the future of our company and consumer management operations.
- Collaborative and inclusive work environment.
- Competitive salary and benefits package.
- Professional development and growth opportunities
Additional Information :
Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.
McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.
McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
