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Network Operations Center (NOC) Technician Evening Shift
Tachus Fiber Internet Tachus is a fiber broadband internet provider delivering service to the Greater Houston area since 2018. Tachus is dedicated to enhancing the lives of its customers through bestinclass access to fast reliable digital services and unmatched customer service. This approach has resulted in Tachus industry leading Net Promoter Score from its rapidly growing customer base of over 35000 households. The candidate will be joining a team that brings decades of IT infrastructure and technology experience with a proven track record of building and growing highly successful businesses.
Tachus is seeking an outstanding individual to fill the role of NOC Evening Shift Technician to help support network alarm events maintenance activities incoming internal and external requests for service via phone ticket or email within proper SLA timings. The role will include the standard 40hour work week from 3pm to midnight including the ability to work a flexible schedule covering evenings weekends or oncall as needed.
This is an hourly position starting pay based on experience and level of expertise. This is a fulltime position located in The Woodlands Texas. Relocation will not be provided.
Roles and Responsibilities
Responsible for utilizing trouble shooting fault isolation and resolution skills on network equipment with surveillance tools to provide expeditious resolutions. Provide accurate information to internal teams management and customers while efficiently working trouble tickets.
Knowledge and Experience
Working Conditions
To be considered please submit your resume and a cover letter. Please include your salary requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or status as a qualified individual with a disability or Vietnam era or other protected veteran. This is a fulltime inperson position located in The Woodlands Texas. Must be authorized to work in the United States. Must be able to pass a background and drug screen. Relocation will not be provided. Benefits include medical dental vision life disability critical illness/accident 401k and paid time off.
Required Experience:
IC
Unclear