Job Description
Sales Support Administrator
Location: Northampton
Hours fulltime
Salary:per annum (depending on experience) plus monthly commission typically ranging from 10 20 of basic salary per annum
Overview
An exciting opportunity has arisen for a dedicated and detailoriented Sales Support Administrator to join a leading finance provider. This role offers the chance to become an integral part of a dynamic team supporting both the brokering and lending functions by managing key administrative tasks throughout the sales process. The successful candidate will play a vital role in ensuring the Sales Team and CRM systems remain up to date facilitating a seamless and efficient process from start to finish.
Key Responsibilities
- Providing comprehensive administrative support to the sales team including compiling creating and reviewing finance documents quotations and proposals.
- Submitting finance applications to lenders via online portals.
- Conducting credit checks and verifying lending rates for client proposals.
- Arranging signatures for finance documents and ensuring document accuracy before authorisation for payment.
- Maintaining accurate records in the CRM system and ensuring proper filing of client information.
- Preparing invoices and commission documents ensuring accuracy of details such as serial numbers company details and addresses.
- Compiling payout packs postsigning for submission to lenders.
- Assisting with client onboarding processes including KYC checks.
- Handling inbound calls and enquiries directing them to the appropriate team members.
- Conducting outbound calls to lenders and suppliers to facilitate sales progress and obtain required documentation.
- Supporting the internal credit team with credit searches.
- Undertaking any other duties relevant to the role.
Skills and Experience Required
- A degree qualification is preferred. Strong academic background including Alevels (or equivalent)
- Proven experience in providing professional administrative support within a sales environment.
- Excellent communication skills both written and verbal.
- A positive and engaging telephone manner.
- Strong critical thinking skills with the ability to identify and resolve issues proactively.
- Proficiency in Microsoft Office and experience using CRM systems; familiarity with Xero is advantageous.
Required Experience:
Unclear Seniority