drjobs Assistant Valet Guest Service Manager - Dallas

Assistant Valet Guest Service Manager - Dallas

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1 Vacancy
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Job Location drjobs

Dallas - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Details

Dallas TX Dallas TX
Full Time
Management

Description

Company: Parking Management Company PMC

Job Title: Assistant Valet Parking Guest Service Manager

Position Type: Salary

Pay: Salary Bonus Opportunities

Unleash your leadership potential and elevate guest experiences as an Assistant Valet Guest Service Manager at PMC!

Are you a hospitality maestro Do you thrive in the vibrant rhythm of highend service orchestrating seamless experiences and exceeding expectations If your answer is a resounding yes then step into the pivotal role of Assistant Valet Guest Service Manager at PMC.

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Lead the way inspire a team and define exceptional valet service.

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As the heart of our valet operations youll wear many hats. Youll lead and motivate a team of parking professionals fostering a collaborative and productive environment where everyone shines. Youll ensure smooth daily operations upholding the highest service standards through clear policies and effective training. And when guests need that extra touch youll be their star performer resolving concerns with a smile and exceeding expectations every step of the way.

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About the Role:

As an Assistant Valet Guest Service Manager you will play a pivotal role in assisting in the overseeing of the daytoday operations of our valet team ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading motivating and developing a team of valets upholding the highest standards of service quality and contributing to the overall success of our valet operations.

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Responsibilities:

  • Lead motivate and manage a team of valets fostering a positive and productive work environment
  • Assist in overseeing the daytoday operations of the valet service ensuring smooth and efficient operations
  • Implement and enforce valet policies and procedures to maintain the highest standards of service quality
  • Train and develop valets providing ongoing coaching and mentorship to enhance their skills and knowledge
  • Address guest concerns and complaints promptly and professionally ensuring their satisfaction
  • Collaborate with hotel management and other departments to ensure seamless service integration
  • Monitor and analyze valet performance metrics identifying areas for improvement and implementing corrective actions
  • Maintain a safe and secure valet area adhering to all safety and security protocols
  • Contribute to the development and implementation of strategic initiatives to enhance the valet service
  • This list is not all inclusive

Qualifications

Qualifications:

  • Proven track record of success in leading motivating and developing teams
  • Exceptional customer service skills with a demonstrated ability to handle guest concerns and complaints effectively
  • Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines
  • Attention to detail and a commitment to maintaining the highest standards of service quality
  • Excellent communication and interpersonal skills with the ability to build rapport with team members guests and hotel management
  • Use of personal cell phones may be required for work purposes
  • This list is not all inclusive

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Benefits:

  • Competitive salary commensurate with experience
  • Comprehensive benefits package including health dental and vision insurance paid time off and a retirement savings plan
  • Opportunity to work in a fastpaced dynamic environment and make a significant impact on the guest experience
  • Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
  • Bonus opportunities
  • Internal leadership development program
  • Paid training
  • Up to $5250 a year in Tuition Assistance for when enrolling at Bellevue University!
  • Nationwide discounts through Perks at Work
  • Military friendly employer

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How to Apply:

If this opportunity aligns with your skills and interests apply today by filling out our quick company mobilefriendly application. We look forward to hearing from you!

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Ready to swap the ordinary for the extraordinary in valet parking Click Apply Now and lets start a conversation! Were eager to welcome the next member into our PMC family.

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About Parking Management Company (PMC):

PMC is a rapidly growing company in the hospitality industry specializing in valet parking services for 5star hotels resorts hospitals restaurants and special events.

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Our mission is to build strong relationships with clients through the highest standards of customer service.

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For more information and to explore our open positions visit JoinPMC and ParkingMgt.

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EEO/ADA:

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.

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PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

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Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills efforts duties responsibilities or working conditions associated with it.

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This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.


Required Experience:

Manager

Employment Type

Full-Time

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