Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor Job Description
A Service Advisor or Automotive Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs maintaining uptodate knowledge about their employers range of services and contacting customers to update them about their vehicles repair status.
Our Wrench Way profile:https://wrenchway/shops/beaverheadmotorsinc
Duties and responsibilities
- Greeting customers and directing them to an available technician
- Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Assisting customer with deciding to fix their car through the dealerships shop or trading the vehicle in
- Overseeing and managing the service centers scheduling and workflow
- Informing customers of changes in service or when their vehicle is ready to be picked up
Benefits
- Compensation based on experience
- Health Dental and Vision Insurance
- Voluntary Life Short & LongTerm Disability
- Paid Time Off
- Business Casual Dress
- Weekends off and various Holidays off
*Check out our Wrench Way profilehttps://wrenchway/shops/beaverheadmotorsinc
Required Experience:
Unclear Seniority
Employment Type
Full-Time
