Senior Executive IT Infrastructure
Senior Executive IT Infrastructure
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Support and maintain all System Application Software and IT Operations to ensure timely delivery of support services and smooth running of the daytoday operation.
Responsibilities:
Effectively deliver support for System Application Software and provide recommendations to improve the overall operations and enhance the applications in order to support current and meet new business requirements.
Maintain a proactive approach in attending to users requests and enquiries identify and troubleshoot problems provide advice and follow through in meeting user needs and expectations within a stipulated time to ensure smooth operation of all IT systems applications.
Facilitate or coordinate projectrelated activities on the ground with the project team & the vendors.
Prioritise and manage open issues hardware and software according to Service Level Agreement (SLA) or agreed turnaround time.
Effective administer and manage all servers and networks while ensure all backups and contingency processes are performed accordingly.
Maintain a complete inventory for all IT related equipment licenses and support contracts and update in a timely manner according to Standard Operating Procedure (SOP) and Policy.
Implement and enforce system accessibility and user security according to SOP completion timeline and good practices.
Assist in every IT related area including intercompany initiatives as and when required to ensure the organisation objectives are met.
Conduct inhouse training to users to create awareness on applications and enhance usage of applications for continuous improvement.
Perform any other tasks or assignments as directed by the management from time to time.
Qualifications :
- Bachelors Degree in Computer Science Software Engineering or equivalent.
- 23 years of working experience in related field.
Additional Information :
MFM notable awards and recognitions :
HR Asia Best Companies to Work For in Asia 2024 7 years consecutively from 2018 to 2024
HR Asia Most Caring Company Award 5 years consecutively from 2020 to 2024
HR Asia Diversity Equity & Inclusion (DEI) Award 2 years consecutively from 2023 to 2024
HR Asia Sustainable Workplace Award 2024
HR Asia Happiest Workplace Award 2024
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
