FileNet P8 Imaging Engineer

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to selfsufficiency as quickly as possible.

Information Technology Services (ITS) is DSSs technology services organization. ITS mission is to support the daily emergent and longterm needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications including a variety of client eligibility and recertification systems case management systems housing systems employment/work engagement services revenue producing computer matches claiming systems and personnel systems.

Information Technology Services (ITS)/Office of Enterprise Networking Technology/UNIX Infrastructure is seeking a highly experienced Computer Specialist (Software) IV who will function as a FileNet P8 Imaging Engineer to support and maintain IBM FileNet Imaging Service P8 WebSphere and Content Manager across AIX Solaris and Linux environments. This role requires a deep understanding of enterprisescale FileNet solutions infrastructure administration and cloudbased modernization initiatives. The ideal candidate will have an extensive background in FileNet and P8 administration enterprise database management (DB2 Oracle Informix) and modern containerized environments (Kubernetes OpenShift). This position offers the opportunity to work on complex systems that require a seasoned professional with a proven track record in largescale deployments troubleshooting and optimization.

The candidate will be responsible for:

Overseeing and managing FileNet Imaging Service P8 WebSphere and Content Manager
in UNIX/Linux (AIX Solaris Linux) environments.

Leading daily FileNet and P8 application administration responding to user requests through
ServiceNow and coordinating issue resolution.

Monitoring maintaining and optimizing the performance of largescale enterprise IMAGING
applications across hybrid onpremises and cloud infrastructures (AWS Azure Kubernetes
OpenShift).

Troubleshooting FileNet and P8 connection issues database errors security configurations
and application performance concerns.

Performing installation configuration upgrades and migrations of FileNet solutions in UNIX/Linux
cloud and containerized environments.

Managing and maintaining DB2 Oracle and Informix databases including backup recovery and
performance tuning.

Participating in strategic planning evaluation and implementation of modernized infrastructure
solutions to enhance system scalability and resilience.

Leveraging monitoring tools such as AppDynamics and Splunk to proactively identify and resolve
performance issues.


Hours/Shift:
9am 5pm

COMPUTER SPECIALIST (SOFTWARE) 13632

Qualifications :

1 A baccalaureate degree from an accredited college including or supplemented by twentyfour 24 semester credits in computer science or a related computer field and two 2 years of satisfactory fulltime software experience in designing programming debugging maintaining implementing and enhancing computer software applications systems programming systems analysis and design data communication software or database design and programming including one year in a project leader capacity or as a major contributor on a complex project; or
2 A fouryear high school diploma or its educational equivalent and six 6 years of fulltime satisfactory software experience as described in 1 above including one year in a project leader capacity or as a major contributor on a complex project; or
3 A satisfactory combination of education and experience that is equivalent to 1 or 2 above. College education may be substituted for up to two years of the required experience in 2 above on the basis that sixty 60 semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in 1 or 2 above. However all candidates must have a four year high school diploma or its educational equivalent plus at least one 1 year of satisfactory fulltime software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations technical support quality assurance (QA) hardware installation help desk or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV in addition to the Qualification Requirements stated above individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration database management systems operating systems data communications systems capacity planning and/or online applications programming.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime