Shift Supervisor

WHO IS CHI

Community Housing Innovations (CHI) is a notforprofit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing have a home of their own and a job to support them. We believe quality affordable housing is the foundation for prosperity personal fulfillment and success.

WHAT DOES CHI OFFER

CHI employs a team of hardworking compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dentaland vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI OTDA and other funding sources as appropriate.

Pay: $24.04 an hour approx. $50004 annually.

FLSA: Nonexempt. Eligible for overtime.

Schedule: 4pm12am Friday Sunday 8am4pm Tuesday Wednesday (Off Monday & Thursdays)

Schedule:4pm12am TuesdaySaturday (Sunday & Monday off).

Location: Eastchester neighborhood Bronx NY

JOBRELATED DUTIES ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

Under the direction of the Program Director the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.

• Responsible for the supervision and support for all Residential Aide staff.
• Responsible for overseeing Residential Aide staffing for weekends overnights and as needed.
• Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.
• Supervise and assist with the client meals as per the sites specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.
• Provides limited crisis intervention and deescalation to residents when necessary until CHI professional staff Case Managers Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.
• Prevents loss of income to CHI because of vacancy loss and lost shelter payments property etc.
• Ensure that the program is providing quality services and is compliant with program requirements.
• Enforces clients on CHI site and DSS policies regulations and rules with residents.
• Reviews video cameras and monitors area consistently.
• Adheres to proper use of company resources (cell phones office supplies internet etc..
• Always maintains appropriateness and acts as a model for other employees.
• Provides onsite training and feedback on a regular basis and when necessary to staff and management.
• Informs Building Superintendent of work sites physical condition (i.e. dangerous conditions possible repair needs supply needs etc..
• Act as a liaison with agencies responsible for referring eligible clients.
• Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs notes incident reports). Maintains logs office and site in an orderly fashion.
• Assists the management team in communication as well as being an oncall supervisor.

What do I need to apply

Education and Experience: High School Diploma or GED required. Bachelors from an accredited university or related field of study preferred. 3 years of verified experience working in homeless services can override the education requirement. All applicants must have 2 years experience providing management services in social services or in other related fields.

• Communication: Excellent verbal and written communication skills. Proficiency in English required. Multilingual and Spanish proficiency preferred.
• First Aid/CPR Certification and Food Handlers Certificate (have upon hire or within 60 days of hire)
• F80 Fire Safety Coordinator certification required (or ability to obtain F80 certification within 30 days of hire)
• Computer Skills: Basic competency in MS Windows MS Office and on the Internet.
• Physical Performance: Ability to lift carry and move heavy objects (up to 50lbs) tour property walk distances and climb stairs (up to 34 flights).
• Reasoning Ability: Ability to prioritize make appropriate decisions and judgment calls.
• Other Skills: Ability to work independently or as part of a team be highly organized assume responsibility work well under pressure meet deadlines multitask be flexible and maintain a high level of attention to details. Must be eventempered have good negotiation skills and the ability to meet unexpected deadlines. Effective time management skills.

DIVERSTY EQUITY AND INCLUSION

Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race color creed religion national origin citizenship status age disability sex gender gender identity or expression sexual orientation marital status partnership status veteran status genetic information or any other status protected by applicable federal state or local laws. Community Housing Innovations is committed to diversity equity and inclusion.

This commitment applies to recruiting hiring placement promotion transfer compensation training assignments benefits employee activities termination access to facilities and programs and all other terms and conditions of employment as well as general treatment during employment.