Patient Account Representative
Patient Account Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Patient Account Representative Central Business Office Canonsburg PA
Starting Pay: $17.00 per Hour (DOE)
Work Schedule: Monday Friday Daylight Hours
Location: 400 technology Drive Canonsburg PA 15317 Onsite with Hybrid/Remote Potential after 3 Months of Training
Are you detailoriented enjoy problemsolving and want to grow your career in healthcare Select Medical is looking for motivated individuals to join our team as Patient Account Representatives. This fulltime role offers consistent hours paid training and a clear pathway to advancement.
Why work for Select
- Career Growth: We are committed to your success offering a variety of career advancement opportunities.
- Competitive Benefits Package: Enjoy competitive pay benefits and paid time off (PTO).
- Referral Bonuses: Earn rewards for bringing great people to the team.
- Comprehensive Training Program: Start with a thorough orientation and ongoing support.
- TeamOriented Culture: Work in a supportive resultsdriven environment.
Do you love solving puzzles and conducting research Are you a resultsoriented professional looking to grow your career If so the Patient Account Representative role at Select Medical could be the perfect fit for you!
As a key part of our team youll help resolve outstanding insurance claims ensuring our patients are billed accurately and without unnecessary impact. Were committed to providing an outstanding employee experience offering fulltime hours full benefits paid training and clear advancement paths within our organization.
What You Can Expect
Flexible FirstShift Schedule: Work Monday through Friday with two 15minute breaks and a halfhour lunch.
Casual Dress Code: Enjoy a relaxed environmentjeans are the norm!
As an Account Receivables team member youll independently work on resolving unpaid insurance claims while contributing to our collective goal of accurate billing for our patients. Through our comprehensive paid training youll gain the skills to analyze account balances and professionally contact insurance payors.
Join us at Select Medical and bring your attention to detail problemsolving skills and passion for patient care to our team!
Responsibilities
- Investigate and followup on all open account balances overdue for 45 days or more to determine reason for nonpayment. Contact responsible party to establish reason for delinquency document in system all verbal and written communication relative to overdue account and institute timely followup with responsible party as a result of last contact to assure progress in resolving account with payment.
- Review accounts with initial evaluations as early as 21 days old in order to confirm that clean claims are reaching the correct payor.
- Make outgoing calls to patients insurance companies and attorneys regarding claim status in order to reduce both outstanding receivables and DSO.
- Identify and resolve issues impacting the timely collection of open receivables.
- Counsel patients on financial options and establish payment plan or begin dunning letter process and followup as needed.
- As necessary request account adjustments as identified via write off requests and refund requests.
- Meet the expectations and goals for productivity and cash targets as set forth by management
- Performs other duties or special projects as assigned.
Qualifications
POSITION REQUIREMENTS:
- High School Diploma or GED
PREFERRED QUALIFICATIONS:
- Healthcare collections experience
- Experience working in a production based environment where daily weekly and monthly goals are set and routinely met.
- Have experience with receiving feedback regarding quality of work.
- SelfMotivated and Accountable
- Experience in telephone collections not just online. Must be comfortable talking on the phone.
- Proficient in trouble shooting minor software and hardware issues
- Ability to work independently and resourceful in problem solving
- Childcare coverage if applicable not a substitute for child care
- Private workspace in home. Does not have to be an office but cannot be where others can view protected healthcare information while working.
- Appropriate WIFI capabilities.
BENEFITS:
Select Medical strives to provide our employees with a solid worklife balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- An extensive and thorough paid orientation program
- Paid Time Off (PTO) and Extended Illness Days (EID)
- Health Dental and Vision Insurance; Life insurance; Prescription coverage
- EAP FSA HSA Employee discounts Referral program
- A 401(k) retirement plan with company match
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
