Case Manager
Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 45000 - 45000
1 Vacancy
Job Description
Title: Case Manager
Location: TBD
FLSA Classification: Fulltime Nonexempt
Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of onsite personcentered and strengthsbased services to a caseload of approximately 2025 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager you will play a pivotal role in client counseling intakes case management and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICAs core purpose values and vision.
Primary Job Responsibilities/Duties:
The Case Managers role encompasses but is not limited to:
- Conducting initial intake assessments and promptly addressing critical needs.
- Utilizing assessment tools such as CARES to identify support service requirements and make immediate referrals.
- Orienting clients to the shelter program its requirements and potential consequences.
- Developing Independent Living Plans (ILPs) in coordination with other Social Service providers ensuring the delivery of comprehensive support services.
- Assisting nonworking clients in accessing Public Assistance.
- Completing psychosocial assessments within the first 30 days of intake.
- Monitoring and tracking client progress.
- Empowering clients to actively participate in their own planning and goal setting.
- Conducting regular meetings with clients (weekly/biweekly or as needed.Referring clients for job development opportunities if appropriate.
- Connecting clients with suitable resources to help them achieve their goals.
- Meeting with clients to address challenges successes and strengthen their capacity for longterm selfsufficiency.
- Maintaining thorough client files documenting conversations warnings and progress reports while preserving confidentiality.
- Reporting critical incidents immediately to the Site Director/Director of Social Services.
- Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing.
- Treating all clients visitors and employees with kindness respect and dignity.
- Serving as an advocate for clients when necessary.
- Providing periodic case management and counseling extending one year beyond the clients departure.
- Establishing and nurturing connections with other programs and units within the organization to facilitate interagency referrals.
- Escorting clients to housing viewings DHS or HRA appointments as required.
- Facilitating suitable housing placements for clients.
- Ensuring that case notes are completed within 24 hours after client meetings.
- Offering support as a substitute for other staff when needed.
- Performing general clerical duties.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to sit for extended periods and perform repetitive tasks.
- Must be able to lift and carry up to 5 pounds.
- Must be able to travel to multiple NYC sites as needed.
- Must be able to access and navigate each department at the organizations facilities.
- Ability to climb stairs.
Work Environment / Schedule Requirements:
- Office setting with regular exposure to computer screens and moderate noise levels.
- May be required to work shifts including evenings or night tours and/or Saturdays Sundays and holidays with holiday pay differential.
Qualifications:
- Bachelors degree in social work psychology sociology or a related field with at least 2 years of direct social service experience.
- Associate degree in human services or a related field with a minimum of 4 years of direct social service experience.
- High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience.
- Exceptional interpersonal skills with the ability to balance compassion and firmness while always maintaining confidentiality.
- Proficiency in navigating community resources.
- Strong problemsolving abilities decisionmaking skills conflict resolution expertise and active listening.
- Capacity to remain composed in crisis situations.
- Demonstrated ability to collaborate effectively with diverse groups.
- Proven capability to manage multiple tasks efficiently under pressure.
- Outstanding organizational skills attention to detail and efficiency.
- Possessing maturity integrity and sound judgment.
- Must be able to read speak write and understand English for administrative purposes.
- Must pass drug screening to be appointed.
- This position may be subject to a series of investigations before and after appointment.
Equal Employment Opportunity:
NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such discrimination in any aspect of hiring or employment based upon age race creed color national origin sexual orientation gender identity or expression religion military or veteran status sex disability (including pregnancy childbirth and related medical conditions) or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal state and local laws rules and regulations. NAICA also offers reasonable accommodations as required by applicable federal state and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject Reasonable Accommodation Request.
NAICA Offers a competitive benefits package that includes:
- Comprehensive Health Dental and Vision Benefits for fulltime employees
- 403(b) Retirement Savings Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation
- Paid Timeoff
- Vol Life Insurance and AD&D
- Term Life and AD&D insurance
- Long Term Disability
- Employee Assistance Program support (EAP)
- Commuter Benefits Program
- Aflac: ShortTerm Disability CA Accident and Hospital
- Employee Discount Program
False Statements
Misrepresentation of your experience skills or education or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment.
AtWill Employment Disclaimer:
While we sincerely hope to form a long and mutually beneficial relationship please note that NAICA is an atwill employer. Under these terms employment is subject to termination at any time without notice and with or without cause at the discretion of the organization.
Required Experience:
Manager
Employment Type
Full-Time
