Parts Person Moncton NB
Parts Person Moncton NB
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Job Description
Job Description
Type:InOffice FullTime
About Our Client
Our client is a highly respected leader in the equipment and machinery industry delivering a broad range of products and services to agriculture construction and industrial markets. With a strong presence across North America they are committed to providing innovative solutions that support their customers success.
The company values collaboration integrity and customer satisfaction building lasting relationships with their clients by consistently exceeding expectations. This dynamic environment fosters growth innovation and the opportunity for employees to have a direct impact on the companys continued success.
As aParts Person youll play a key role in driving customer satisfaction by providing timely accurate parts orders and solutions while helping to maintain smooth operations within the company. This role offers a unique chance to contribute directly to business growth while interacting with a diverse customer base.
Key Responsibilities
As theParts Person your role is crucial in facilitating seamless operations for both customers and internal teams. Your responsibilities will include:
- Initiate outbound sales calls to identify new opportunities and generate sales.
- Engage with customers to identify their parts needs and provide tailored solutions fostering longterm relationships.
- Respond quickly and efficiently to partsrelated inquiries through phone email and text ensuring customer satisfaction.
- Accurately process parts orders providing realtime updates on availability and shipping timelines.
- Assist Brandt field staff with partsrelated queries and ensure they have the necessary support to resolve customer issues.
- Collaborate with multiple vendors to offer customers a wide selection of parts ensuring their needs are fully met.
- Maintain accurate and uptodate records of customer orders and inventory availability.
- Ensure proper documentation of transactions including shipping information order confirmations and customer feedback.
Qualifications
To thrive in this role candidates should demonstrate the following:
- Proven experience in a customer service or sales role preferably with prior outbound sales experience.
- Previous experience in the agricultural sector is an asset though not required.
- Strong multitasking abilities and experience navigating multiple systems efficiently.
- Proficiency in Microsoft Office applications (Excel Word) and familiarity with parts management software is beneficial.
- Outstanding written and verbal communication skills with a strong ability to connect with customers and provide tailored solutions.
- Detailoriented with the ability to manage customer parts requests accurately and efficiently.
- Strong problemsolving skills actively listening to customers and addressing their unique needs.
- A teamoriented individual who thrives in a fastpaced environment and demonstrates initiative.
- Fluency in English is required; proficiency in French is an asset.
Apply Today
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About Us
Executrade is one of Western Canadas most comprehensive fullservice recruitment firms with over 50 years of expertise in connecting talented professionals with leading organizations.
We are proud to apply principles of diversity equity and inclusion in all our recruitment practices ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent fostering workplace cultures that thrive on innovation collaboration and respect.
In accordance with Canadian immigration laws priority will be given to Canadian citizens and permanent residents. Learn more:www.cic.gc.
Employment Type
Full-Time
