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As part of the Auberge family you will be responsible for orientating guests to the spa facilities greeting guests as they enter the facilities and providing personal guest service. Currently we seek a Spa Attendant with excellent customer service skills and luxury spa experience to work in a fastpaced spa environment. Must be able to work a flexible schedule including Friday Saturday Sundays and holidays.
DUTIES AND RESPONSIBILITIES
Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas and supporting the service provider team to meet our standards and protocols
Work safely and create a safe environment for users of the spa facilities
Greet guests in accordance of spa standards
Stock lockers with robe slippers and towel and maintain guest locker assignments
Prepare an adequate supply of cold towels and serve them as directed
Report any defects in linen/towels/equipment to Spa Manager
Report accidents injuries and unsafe work conditions to manager
Complete safety training and certifications
Handle all cleaning materials per departmental safety standards and use them per the manufacturers instructions
Strictly monitor all areas throughout the day and complete the daily cleaning schedule
Prepare professional body care products set up sauna rooms and prepare baths as needed.
Keep indoor and outdoor spa areas tidy by removing towels cups and dishes and restocking
Consistently restock amenities in locker rooms food and beverage station and supplies for service providers
Assist in daily preparations for advance bookings
Ensure all guests and members receive the highest level of personalized experience
Transport linen carts and replenish new linen
At all times be flexible courteous resourceful and cheerful
Maintain complete knowledge of and comply with all departmental policies service procedures and standards.
Ensure that standards are maintained at a superior level on a daily basis.
Maintain a high personal appearance and hygiene standard per the hotels grooming standards.
Attend all departmental and general meetings and briefings
All other duties as required and assigned by spa leadership
Qualifications :
Flexible schedule including weekends and holidays
Ability to lift push pull and carry a moderate amount of weight
Ability to stand and walk distances for long periods of time
Ability to work in a fastpaced indoor/outdoor environment with an outgoing team within a large department.
Possess excellent communication style.
Have a heart for hospitality personality.
Knowledge of Book 4 Time is an asset
Required to speak read write in English
California RBS Certification
California Food Handlers Certification
PREFERRED QUALIFICATIONS
The ideal candidate will have previous experience in customer service personal care industry or pool service position in a luxury resort environment.
CPR Certification
This position starts at $19.00/hour.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Railway Jonata LLC is an Equal Opportunity Employer M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Railway Jonata LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Parttime
Part-time