IS Communications Coordinator 9678
IS Communications Coordinator 9678
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Job Description
Affiliation: MoveUP
Employment Status: FullTime Regular
Salary: $2738.00biweekly
Workplace Flexibility: No
Posting End Date: Open until filled
As the provinces largest energy provider with more than 100 years of knowledge and experience we proudly deliver renewable energy natural gas electricity and propane to 1.3 million customers.
Were actively seeking new talent to join our mission of transforming B.C.s energy landscape. As one of BCs Top Employerswith a diverse team of over 2700 employees we are committed to a safe and inclusive culture where each of us can connect belong and grow. Join us and together lets shape a brighter future for B.C.
Responsibilities
- Responsible for communicating all IS related items via intranet pages or other FortisBCmethod of communication. (General IS Information Policy Reminders Server/ApplicationActivities Projects Virus Alerts Outages Training Material etc..
- Develops and/or updates a variety of web sites within Information Systems and isresponsible for maintaining the Information Systems web site.
- Maintains and updates server/application information for the server/application database(impact contacts owners etc..
- Participates in the development of IS policies and acts as a resource for policy related tomatters regarding change control incident and problem management Internet Code ofConduct Acceptable Use Policy Disaster Recovery Plans General IS Policy etc.
- Develops and/or updates various user guides and other written communications (e.g. NewUser IS Operations Orientation Package).
- Develops and/or updates Knowledge Base articles with information relevant to internalcustomer IS processes.
- Develops communication for all outages. Helps to identify recurring problems and follows upwith IS personnel on status of outage. Participates in change control and severity 1 and 2root cause analysis processes.
- Participates in development of overall Change Management strategy for program relatedinitiatives. (e.g. Infrastructure projects with end user impacts).
- Participates in regular change control meetings functions as a permanent member of theChange Advisory Board (CAB) providing communication and awareness of system changes.
- Develops communications job aides and training for a variety of IS projects initiatives and/or issues as they arise.
- Administers monthly reporting on service levels.
- Performs additional related duties which do not affect the rating of the position.
Requirements
- Certificate in Communications supplemented by courses related to Computer Information Systems or a certificate related to Computer Information Systems supplemented by courses in Communications and Web design.
- Three 3 years directly related relevant experience.
- Thorough knowledge of computer network concepts and web development (content and design).
- Thorough knowledge of computer systems operations environment and peripherals.
- Thorough knowledge of communication technology and software in use in FortisBC.
- Strong communications planning and project management skills with sound budgeting and time management skills including the ability to work effectively under tight deadlines.
- Excellent oral and written communication skills including proofreading and presentation skills.
- Excellent customer service skills
Our engaging workplace offers a wide range of challenging opportunities while being safe inclusive and diverse. We offer a competitive salary and benefits package while supporting lifelong career development. We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with FortisBC please visit the Youre Applying. What now page for additional information.
FortisBC acknowledges and respects Indigenous Peoples in Canada on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
Required Experience:
IC
Employment Type
Full-Time
