Assistant Store Manager - BikeSource - Columbus OH
Assistant Store Manager - BikeSource - Columbus OH
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Job Description
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. Were a team of barrierbreakers disrupters and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail we strive to be a transformative inclusive authentic rider focused and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.
JOB SUMMARY
A critical member of the Specialized retail network the assistant store manager balances excellence in retail operations with a passion for people and the power of a great brand. The assistant store manager encourages successful profitable retail and takes that expertise to the next level as a driver and pacesetter of outstanding brand experiences in store as the store manager sees fit and directs. Beyond adapting and developing their skill set to become a more welladapted business leader the assistant store manager works collaboratively and handson with staff and local riders as a host mentor brandadvocate and customer service ace. This role also works crossfunctionally with other members of the Specialized team to facilitate storebased events founded on education advocacy and brand/retail innovation. The store assistant manager ensures all staff deliver exceptional rider service; enhance rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOULL MAKE A DIFFERENCE
- Act as stores representative and set an example for our staff in absence of the store manager
- Coach and support new and existing cycling specialists
- Delegatetasks from the store manager to capable and willing cycling specialists
- Aidin theoverall profitability of the retail store namely covering/exceeding the stores run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components nationally.
- Ensure the delivery of transformative inclusive ridefocusedlocallyauthenticand collaborative experiences for staff and riders alike inside and out c/o the Specialized Retail Way
- Aid in speaking to store performance as it pertains to weekly reporting
- Provide reporting within reporting system son a nightly weeklybasis
- Aid in establishing and sustaining allclientele(establish longterm relationships with key riders and retailers based on data about their preferences behaviors and purchases)
- Aid in upholding all organizational/cleanliness standards for the showroom and office.
- Aid in ensuring timely delivery of all special orders and home deliveries
- Collaborate with service manager to direct team of service technicians to ensure proper rider expectation management andtimely delivery of all service and achieving overall service metrics
- Collaborate with operations/receiving manager to direct inventory management including receival processing and merchandising of all new inventory and of existing onhand inventory
- Ensurestaff has direction and is informed when manager is not present (days off time off etc. so that all employees are working purposefully towards store goals
- Operatewithin the set rules of the company (Specialized Retail West LLC. and ensuring all practices are aligned with the brand HQ (Specialized Bicycle Components
WHAT YOU NEED TO WIN
- Passion for cycling and the Specialized brand
- Bike shop experience preferred
- Former retail experience with 1 years of experiencepreferred
- Excellent communicationwith the ability to effectively interact with riders and teammembers
- Must be able to work as business dictates which includesweekendsand holidays
- Abilityto stand for extensive time periods; while occasionally walking kneeling or reaching
- Ableto lift at least 50lbs. or more and use proper liftingskills
- Able to transport and make deliveries by cargo van in surrounding area.
- Clean driving record with a safetyfirst mentality
- Drivers license required.
TELL ME MORE
- Competitive health care (Medical PPO or HDHP)*
- Dental*
- Vision*
- Health Savings Account (HSA)
- Short and Long Term Disability
- Company sponsored life insurance
- Optional Term Life Insurance
- Optional Critical Illness insurance
- Optional Critical Accident insurance
- Competitive vacation package*
- 401(k) with match
- 8 Weeks paid parental leave
- Paid company holidays
- Employee discounts on all product
- Deep partner retail discounts
- Fitness & Events Reimbursement
- Uniform Allowance
- Employee Assistance Program
- Commuter Benefits *if applicable in state
*For eligible employees
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion striving to break barriers and have a positive impact on the world.
We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized!
See what we are up to onLinkedInInstagram and most importantly our #DogsofSpecialized.
Required Experience:
Manager
Employment Type
Full-Time
