F&A Order Processing & Billing
In this role you will be responsible for handling monthly renewal/Billing/Orders. Also you need to support in managing overall billing process.
You will be required to connect with team on daily basis providing floor support assigning work to the team members Should ensure that work is completed timey and must meet all the SLAs. Should understand reporting and work force management.
Key Responsibilities
- Managing a Over All OPB and ensuring smooth delivery.
- Should understand invoicing structure.
- Should know the NetSuite/SAP/SF very well.
- Be the primary point of escalation for all kind of queries related to monthly invoicing.
- Work with Clients to drive the renewals smoothly.
- Auditing the call on daily basis and need to provide feedback if required.
- Preparing for Monthly Weekly and Daily Dashboards.
- Ensure all the SF/SAP tickets resolved with in TAT without any escalation and followup.
- Should be able to guide and train team on the areas of development.
- Should connect with other teams to resolve queries timely and effectively like AR.
- Able to handle escalations and drive closure.
- Should be able to prioritize the task.
- Ready for stretched assignment.
- Should be very much aware about the AR aging reversal etc.
- Team handling.
- Should have good information about the renewals pricing.
- Should be ready to work on weekend if required for business.
Key Skills
- The ability tocommunicatearticulately and efficiently with other people within the company and outside.
- An ability to priorities and manage expectations.
- A keen eye for detail
- An ability to work independently.
- Knowledge of billing procedures and collection techniques
- A mathematical background
- Patience and ability to manage stress.
- Excellent communication skills
- Excellent email writing skills
- Should have experience of minimum 1 year in Accounts Receivables profile.
- Should be graduate.
- SAP Knowledge is preferred.
Required Experience:
Senior IC