Program Supervisor II
Program Supervisor II
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Job Description
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America Los Angeles is a nonprofit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters lowincome housing program as well as drug and alcohol rehabilitation. Learn more atwww.voala.
PAY RATE:$29.88$31.45 PerHour
BENEFITS:VOALA offers competitive medical dental vision and retirement benefits
JOB SUMMARY AND PURPOSE
The Program Supervisor II provides experiencebased competencies and administrative assistance to further efforts of the program staff to fulfill the contracted goals and objectives.
DUTIES AND RESPONSIBILITIES
- Achieve grant objectives by supervising the program staff providing expertise and monitoring service delivery while providing information to the Director highlighting progress in reaching goals;
- Coordinate daytoday operations of program service providers overseeing intake creation of service plans and delivery of services to clients;
- Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate;
- Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures;
- Assist Director with implementing policies procedures and forms that facilitate the effective operation of intensive case management and delivery of highquality services train and mentor staff;
- Coordinate outreach and collaboration efforts with community partners and stakeholders
- Other duties as assigned
Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications
EDUCATION:
- Associates degree or a combination of relevant education and experience 2 years).
EXPERIENCE:
- 12 Months of supervisory experience in a social services organization (leading programs projects or staff)
PREFERRED QUALIFICATIONS:
- Master of Social Work or discipline related to Program services
- Prior experience as a supervisor or team leader managing 5 or more individuals
- Experience with managing public contacts (e.g. HUD ESG SAMHSA)
- Experience with report development for public funders
- Knowledge about community resources
- Experience with HMIS and other relevant databases used by partner service providers
- Ability to work with people from various backgrounds and/or limited English capabilities
Volunteers of Americais an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
This employer participates in EVerify as required by the federal government and will provide the federal government with your Form 19 information to confirm that you are authorized to work in the U.S.
If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment.
Required Experience:
Manager
Employment Type
Full Time
