Sales - Battle Born Harley Davidson
Sales - Battle Born Harley Davidson
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
Attain new and used sales quotas as agreed upon with the sales manager.
Use floor time effectively to meet customer needs and solicit sales of all products.
Present the features of all products to customers along with their benefits.
Show each customer advantages of products over competing brands.
Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of lower than anticipated profits.
Crosssell additional parts accessories F&I products Warranties & service contracts etc. with all new and used vehicles.
Maintain profit margin objective for all vehicle sales.
Follow procedures to ensure timely and proper completion of all paperwork.
Follow procedures for quick and efficient handling of warranty items including tagging and proper storage of these items.
Introduce new customers to the service parts general merchandise and F&I departments and their personnel.
Greet customers immediately in a courteous and friendly manner.
Handle telephone transactions quickly and courteously.
Ensure customers are properly qualified for needs wants and ability to buy.
Practice a feature / benefit selling methodology so that all customers receive consistent treatment when doing business.
Use a common and consistent quotation methodology for vehicle sales tradeins and purchases.
Conduct a road test and predelivery inspection prior to delivery to the customer.
Ensure the delivery to the customer is an EVENT which endears the customer to the dealership.
Contact customers using mailing lists tickler files and personal followup to encourage additional sales and ensure customer satisfaction.
Handle customer complaints reasonably showing empathy and a positive attitude and demonstrate our commitment to Make Things Right.
Attend training sessions to keep current with sales techniques and sales department issues.
Cultivate prospects (e.g. showroom customer followup phonein inquiries past owners etc..
Requirements
Current Valid M (motorcycle endorsement) and a clean driving record REQUIRED.
Must have the ability to get along with a broad customer base.
High energy level.
Excellent communication skills and demonstrated closing skills.
Knowledge and experience with sales of HarleyDavidson motorcycles and other products sold by the dealership or the demonstrated ability to quickly learn them.
Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership.
Employment Type
Full-Time
