Store Manager
Store Manager
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Salary Not Disclosed
1 Vacancy
Job Description
ABOUT US:
This is not just a job..........its a career path with endless possibilities in a vast and growing field. The happiness of those we serve depends on our associates happiness so youll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and make great efforts to protect it from negativity from the outside or within. The work you do will be challenging yet rewarding. But youll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all we believe you can find purpose meaning and the chance to be part of something bigger than yourself. Check out our Google reviews!
GENERAL FUNCTION:
The primary responsibility of the Store Manager is to drive profitable sales growth by delivering outstanding patient experience. Lead team in a positive and productive environment modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.
MAJOR DUTIES & RESPONSIBILITIES:
- Drive profitable store sales by fostering a patientfocused retail culture.
- Attainment of plan sales goal and comp store sales growth.
- Positive comp store contribution (yearonyear improvement).
- Effectively train and develop associates to consistently provide a patient carefocused experience.
- Develop a team of administratively skilled associates who support daily operational tasks.
- Develop strong professional relationships with Doctors.
- Participate in business planning and business updates.
- Accountable for the recruitment training development and retention of highperforming associates as measured by:
- Selection of brandright associates who demonstrate desired patient care behaviors
- Effective and consistent associate OnBoarding
- Employee satisfaction through twoway communication
- Ensuring positive patient satisfaction as measured by patient retention and survey responses.
- Ensure each store is effectively merchandised and presented according to standards as measured by:
- Ensure high quality through customer followup accurate measurements correct pricing POS entry and realistic service delivery time quote as measured by:
- Maximize Managed Vision Care relationships and sales opportunities.
- of operational procedures:
- Safety (security system safety information posted fire extinguishers door locks)
- Maintenance as measured by proper housekeeping carpet storefront windows proper lighting and store safety (safety information posted fire extinguishers and door locks)
KNOWLEDGE & SKILLS:
- Proven track record of sales growth through sales skills and accountability for sales results.
- Ability to train (through practice and roleplay) coach and develop excellent patientfocused and sales and resultsoriented associates.
- Demonstrated ability to deliver an outstanding experience during direct interaction with patients.
- Ability to recruit and select associates and doctors.
- Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
- Willingness to take calculated risks
- Computer experience and agility.
EDUCATION:
Bachelors degree or comparable experience in retail operations.
The incumbent or successful candidate must meet the position requirements above to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.
Required Experience:
Manager
Employment Type
Full-Time
