Safety Ambassador Supervisor - Budweiser Stage
Safety Ambassador Supervisor - Budweiser Stage
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Job Description
Job Summary:
Position Overview:
Do you remember the last time you cheered so hard you lost your voice Stood speechless after witnessing greatness Or saw your favourite band play a triple encore We do! And thats why we do what we do and we want you to join us be part of theSafety Ambassdor Teamat Budweiser Stage where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.
Were looking for crew members to join our teama Safety Ambassador Supervisor! Exceptional frontline customer service willing to go above and beyond for both fans and fellow crew members possess a positive cando attitude rain or shine the show must go on!
Job Functions:
Lead a team of 20 Safety Ambassadors on a showbyshow basis; They will assist with keeping the venue safe clean and presentable to the guests
Complete preshift briefings for all assigned staff and create deployments on a showbyshow basis
Ensure all assigned staff breaks are completed in a timely manner during each event
Ensure the Safety Ambassador department is identifying guests in possible distress or experiencing a medical issue and liaising with medical staff to connect appropriate care
Encourage and coach team to proactively approach escalating situations to deescalate in a calm manner
Create protective space for our fans by warning persons of rule infractions or violationsof venue policies preserve safety &order
Provide assistance to guests with accessible needs including but not limited to helping with seat accommodations or those who may be having a mental health episode
Guide guests to exits or provide other instructions or assistance in case of emergency
May assist in verifying staff credentials to generally restricted areas and examine tickets
or VIP passes to verify authenticity
Lockdown of areas and access control duties for guest and artist safety
Write reports of daily activities and irregularities such as equipment or property damage theft presence of unauthorized persons or unusual occurrences
Show CARE by participating in the venues sustainability program which could include participating in programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
Other duties as assigned
Qualifications:
University or College Diploma or equivalent preferred
PostSecondary Education OR experience in mental health community services and/or health and safety fields strongly preferred
Excellent verbal written and interpersonal communication skills
Experience with deescalation tactics
Demonstrated experience in leading a team and understanding of staff deployments
Acute sense of judgment tact and diplomacy
Position requires constant walking climbing stairs and occasional sitting
Able to work outdoors (rain or shine) among crowds and in a loud environment
A passion for live events!
All crew members must be 18 years of age or older.
We thank all applicants for their interest however only those chosen for an interview will be contacted.
Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.
Physical Requirements/Work Environment
Sitting for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets office machinery etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of racecolour religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process please contact us and we will work with you to meet your accessibility needs.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies Internet recruiting job fairs college recruiting and search firms.
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be allinclusive and can be modified at any time if requested by management.
Required Experience:
Manager
Employment Type
Part-Time
