Customer Service HR Support - EnglishSpanish
Customer Service HR Support - EnglishSpanish
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Job Description
Watch this quick intro video from the owner!
Instructions for Applying
After applying online send a followup email with the following:
- Send a brief (not to exceed 2min) video explaining why youre a great fit for the position.
- Use the subject line: Your Name Painting Happiness
- Send to:
About ALLBRiGHT:
ALLBRiGHT Painting has been transforming properties and elevating lives for over 39 years. Founded by Josh Abramson when he was only 21yearsold by advertising for work hanging wood signs on telephone poles with a deep passion for teamwork and customer service weve grown into a company that values transparency urgency and continuous improvement. Our work goes beyond paintingto change lives by caring more working smarter and delivering excellence with integrity.
Our Core Values:
- Team First:A We Not Me attitudebecause were stronger together.
- Always Transparent:Honesty and integrity in everything we do.
- Growth & Accountability:We ask Is this the best I/we can do and strive to improve daily.
- Speed to :Fast focused and diligentbecause first wins.
- Caring More:Unreasonable in our hospitality to clients employees our community and our trade.
Position Overview
Key Responsibilities:
Client Support:
- Schedule estimators to meet with clients at their home
- Answer calls distribute messages and follow up.
- Provide outstanding customer service.
- Assist in problemsolving and customer service solutions.
- Document and communicate customer issues.
Recruitment Support:
- Posting job openings on various platforms
- Screening resumes and candidate applications
- Scheduling interviews and coordinating with hiring managers
- Conducting reference checks
- Preparing offer letters and employment contracts
Employee Onboarding:
- Gathering necessary documents for new hires
- Scheduling orientation sessions and training
- Setting up employee accounts on company systems
Employee Records Management:
- Maintaining accurate employee files and databases
- Updating employee information with changes in personal details or employment status
- Processing time off requests
Administrative Tasks:
- Answering employee inquiries regarding HR policies benefits and procedures
- Handling employee leave requests and tracking time off
- Preparing reports and presentations for HR management
- Managing employee recognition programs
Compliance Support:
- Ensuring adherence to employment laws and regulations
- Maintaining employee confidentiality
- Assisting with I9 form completion and verification
Qualifications & Requirements:
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Background in construction/trades industry preferred.
- Proficiency in Microsoft Office Suite
- CRM experience (HubSpot preferred).
- HRIM experience (BambooHR preferred)
- Detailoriented with high accuracy in data entry
- Ability to maintain confidentiality
- Basic understanding of HR principles and employment laws
- Bilingual (English/Spanish) preferred.
- Authorized to work in the U.S.
- Must pass a background check and drug test.
Education and Experience:
- High school diploma required Associates degree in Human Resources preferred
- Minimum of 12 years of experience in an administrative role preferably within HR
Ideal Candidate Profile
Youll thrive in this role if you:
- Can identify qualified vs. unqualified leads.
- Learn industry terms quickly.
- Understand local geography to schedule efficiently.
- Manage time effectively.
- Leverage technology to work smarter.
- Educate support and protect customers and team members.
- Are a team player with a collaborative mindset.
- Love working with people
Key Traits for Success:
- Selfmotivated positive attitude.
- Sense of urgency and deadlinedriven.
- Strong emotional intelligence.
- Curious coachable and eager to learn.
- Hardworking smart and humble.
Why Join ALLBRiGHT
- A company built on integrity and teamwork.
- A supportive familyoriented culture.
- Competitive benefits: Medical Dental Vision 401(k) PTO.
- Opportunities for personal and professional growth.
Benefits:
- 401(k) Plan
- Dental Health and Vision Insurance
- Paid Time Off
Work Details:
- Shift:8hour shift
- Location:Inperson in Valencia CA 91355 (must commute or relocate before starting)
Employment Type
Full-Time
