Salesforce Administrator
Salesforce Administrator
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Job Description
Salesforce Administrator
About Us
INX Software is a leading provider of software designed to meet the risk compliance workforce management training and reporting needs of highrisk complex and remote businesses.
K2fly supports resource and assetintensive industries across five continents addressing regulatory and compliance challenges in the areas of mineral resource governance natural resource governance and mine technical assurance.
Together we provide missioncritical solutions for some of the worlds biggest mining companies as well as leading businesses in sectors such as energy transport utilities engineering and manufacturing.
A little about the role
Are you a skilled Salesforce Administrator with a passion for optimising CRM systems and supporting business growth Join our team and play a key role in the management and evolution of our Salesforce platform. We are looking for a Salesforce Administrator who is proactive resultsdriven and able to enhance our Salesforce environment for maximum efficiency.
Key Responsibilities
Salesforce Administration:
- Manage and maintain the Salesforce platform including user accounts roles permissions and security settings to ensure a seamless experience for all users.
- Perform regular system audits address issues and prepare for system upgrades to stay ahead of potential challenges.
Customisation and Development:
- Customise Salesforce fields page layouts record types reports and dashboards to meet business needs.
- Develop and implement new processes workflows and automations that streamline sales operations.
- Work closely with the sales team to gather requirements and translate them into effective Salesforce solutions.
Data Management:
- Ensure data integrity and accuracy by performing regular data uploads updates deduplication and cleansing.
- Monitor and manage data quality to ensure actionable insights are readily available and support decisionmaking.
User Support and Training:
- Provide continuous support and training to users ensuring they effectively utilise Salesforces full capabilities.
- Create and maintain user documentation training guides and help materials for internal teams.
Reporting and Analytics:
- Design and manage complex reports and dashboards to track key sales metrics and performance indicators.
- Deliver insights and actionable recommendations based on data analysis to support strategic decisionmaking.
Integration and Automation:
- Oversee and support thirdparty integrations with Salesforce ensuring seamless data flow between platforms.
- Implement and maintain Salesforce automation tools like Process Builder Flows and Workflows to improve efficiency and reduce manual effort.
What Were Looking For
- Proven experience as a Salesforce Administrator with handson experience in managing and customising the Salesforce platform.
- Strong knowledge of Salesforce administration customisation automation and integration.
- Ability to develop and manage reports dashboards and key metrics.
- Excellent problemsolving skills attention to detail and ability to work with crossfunctional teams.
- Salesforce certifications (Salesforce Certified Administrator) are a plus.
Why Join Us
Some our perks include:
- Flexible Work for WorkLife Harmony. Thats why we offer flexible work arrangements such as hybrid options flexible hours compressed work weeks and more.
- Learning and development platforms to foster personal and professional growth.
- Our comprehensive Employee Assistance Program provides confidential counselling and resources to help you thrive.
- Stay motivated and healthy with corporate gym discounts and luxury benefits like Corporate Lexus perks.
- Enjoy cashback discounts and exclusive deals through our Rewards platform our way of appreciating your hard work.
Next Steps
Lets keep it simple click apply and send us your resume well shortlist applicants and be in contact.
We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
