Patient Care Coordinator LPN Clinical Manager Assistant
Patient Care Coordinator LPN Clinical Manager Assistant
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
Company Overview:Human Touch/ Capitol View Home HealthCare has been around for over 27years with multiple locations through Virginia Washington DC Maryland and Pennsylvania we offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to fulltime. We provide skilled and nonskilled care. Human Touch Home Health is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race color religion sex national origin disability or veteranstatus
Job Overview:
As aPatient Care Coordinator (MUST BE LICENSED LPN in WASHINGTON DC) you will provide administrative and clinical support to the healthcare team ensuring smooth patient scheduling effective communication and quality patient care. The role involves a combination of phonebased customer service patient scheduling assisting with chart audits supporting Nurse Clinical Managers and helping maintain inventory and clinical operations. You will be an essential point of contact for patients and families assisting them with their needs and ensuring they receive timely and accurate information.
Key Responsibilities:
Job Overview:
As aPatient Care Coordinator (MUST BE LICENSED LPN in WASHINGTON DC) you will provide administrative and clinical support to the healthcare team ensuring smooth patient scheduling effective communication and quality patient care. The role involves a combination of phonebased customer service patient scheduling assisting with chart audits supporting Nurse Clinical Managers and helping maintain inventory and clinical operations. You will be an essential point of contact for patients and families assisting them with their needs and ensuring they receive timely and accurate information.
Benefits:
- Competitive salary
- Comprehensive benefits package including medical dental and vision insurance
- Professional growth and advancement potential
- Paid Sick Leave
- Paid Vacation
- Holiday Pay
- Employee Assistant Program
- Aflac
- Direct Deposit
Key Responsibilities:
- Patient Scheduling & Coordination:
- Answer inbound calls from patients caregivers and providers addressing inquiries or concerns.
- Manage patient appointments ensuring they are scheduled and rescheduled promptly and efficiently.
- Confirm appointments and provide reminders to patients regarding their visits.
- Patient Complaint & Call Management:
- Triage patient and family calls to assess needs resolve issues and escalate concerns as needed.
- Handle patient complaints in a professional empathetic manner working toward timely resolutions.
- Clinical & Chart Support:
- Assist with chart audits to ensure compliance with internal policies and regulatory standards.
- Help maintain patient records by updating information as necessary and assisting the clinical team with documentation needs.
- Nurse Clinical Manager Support:
- Provide administrative assistance to Nurse Clinical Managers by coordinating schedules patient followups and other duties as required.
- Facilitate communication between clinical teams and patients to ensure coordinated care.
- Inventory Management:
- Assist in managing inventory of medical supplies and equipment ensuring stock is adequate and replenished in a timely manner.
- Help track usage of medical supplies and maintain accurate records.
- N95 Fit Testing:
- Administer N95 respirator fit testing for staff to ensure compliance with safety protocols and regulations.
- Additional Administrative Support:
- Perform general administrative duties as needed to support patient care operations and maintain efficient workflow.
- Maintain a high level of organization to handle multiple tasks and requests simultaneously.
- Licensure:
- CurrentLicensed Practical Nurse (LPN)in good standing with the Maryland Board of Nursing.
- Experience:
- Minimum of3 yearsof clinical experience preferably in home health or a related healthcare setting.
- Strongcustomer service experienceand ability to communicate effectively with patients and families.
- Management experienceis preferred but not required.
- Skills & Competencies:
- Excellent organizational skills and the ability to manage multiple tasks efficiently.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and handle patient information with confidentiality.
- Ability to work independently and as part of a collaborative healthcare team.
- Proficient in Microsoft Office Suite or similar office software.
- Physical Requirements:
- Ability to perform tasks requiring sitting standing and occasional lifting (up to 25 lbs).
- Comfort with wearing personal protective equipment (PPE) such as N95 masks during certain tasks.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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