SMB Account Manager
SMB Account Manager
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Job Description
Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with SMB business owners to help them get the most from Squareoffering tailored guidance to help merchants reach their goals.
As an Account Manager on our SMB Food and Beverage (F&B) team youll be at the forefront of helping diverse dynamic business owners thrive with Square. Reporting to our F&B team lead your role is all about building meaningful partnerships with clients in the food spaceunderstanding their unique needs crafting innovative solutions and championing them within Square.
In this role youll become a creative problemsolver finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor youll not only support clients daytoday but also uncover new growth opportunities expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients journeys advocating for them with decisionmakers and turning their challenges into achievements.
You Will
- Be responsible for growing and retaining a multimillion dollar customer base
- Understand Food and Beverage customer needs to help achieve their business goals through Square
- Crosssell and upsell products based on discovering customer needs
- Effectively and strategically address customer concerns and issues
- Help grow our managed accounts program through multiple seller touchpoints
- Work with our Sales Support and Product teams to ensure customers have the best possible experience across all aspects of Square
You Have
- 2 years of experience in Sales Account Management or a related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent organizational analytical written and verbal communication skills
- Passion and knowledge about how new technologies can help better serve small and mediumsized businesses
- Experience within the Food and Beverage industry is preferred
Block takes a marketbased approach to pay and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on the candidates work location and may be modified in the future.
Zone A: USD $106600.00 USD $159800.00
Zone B: USD $99100.00 USD $148700.00
Zone C: USD $90600.00 USD $136000.00
Zone D: USD $80000.00 USD $120000.00
Amounts listed above include target variable compensation.
Want to learn more about what were doing to build an inclusive workplace Check out ourInclusion & Diversity page.
Required Experience:
Manager
Employment Type
Full Time
