Holeman and Finch Public House Service Captain Sommelier

Service Captain & Sommelierat Holeman and Finch Public House

We are looking for a talented and experienced Service Captain with Sommelier dutiesto join our team of hospitality professionals. Holeman and Finch is a classic gastropubpresentingartisanal twists on classic dishes with a whole animal whole vegetable philosophy. With a robust wine list and original inspired cocktails theres something for everybody at every time of day.The charming space is filled with cozy booths and over 150 pieces of thoughtfully curated art. In every corner the restaurant nods to the vibrant arts scene found in Midtown. We currently hold a Wine Spectator Award of Excellence for our wine program.

What is the Job

In this role you will be responsible for engaging with and taking care of our guests guiding them through our menus and building trusted relationships. You will create a welcoming and memorable experience by providing guests menu and brand insight and actively engaging with guest needs and questions. You will be an active communicator between the front of house and back of house keeping all informed of allergies special requests and service flow. This position will support managers in training new servers and backservers occasionally lead lineup and will assist in fostering a curious engaged and professional team.

Further you will assist in evolving the wine program and will train and supervise our service team in the standards of classic wine service. You will lead wine classes and tastings to foster a culture of curiosity and care for our wine program at Holeman and Finch. You must be thoroughly knowledgeable concerning the beer spirits and cocktails offered and fully versed on our food menu to assist with pairings and recommendations.

What are the responsibilities

• Assist managers with training new server candidates and creating wine training programs
• Assist in inventory & ordering with a focus on wine program
• Occasionally leads lineup & tastings
• Supports managers with guest engagement and service flow
• Guiding guests from the beginning to the end of their dining experience

• Setting up the restaurant in preparation for and during service

• Consistent adherence to the uniform policy

• Reports for duty on time and manages ones shift communicating with the management team when leaving their station for breaks or family meal

Our Ideal Team Member...

• Has a passion for food and beverage with knowledge of wine beer and spirits with a willingness to continue education

• Has a kind friendly and welcoming attitude with a desire to serve others and provide memorable hospitality

• Works constructively with their teammates celebrating one another and lending a helping hand

• Helps to achieve or exceed monthly and seasonal sales goals

• Communicates guest feedback to management team concerning menu requests complaints and suggestions

• Demonstrates our core values of integrity passion respect and curiosity

What are the requirements

• Weekend (Friday Saturday and Sunday) availability required
• Must be 18 years of age or older
• 5 year(s) of relevant server experience with supervisory/lead experience of 1 year preferred
• Excellent wine knowledge with experience in wine service food and beverage pairing wine buying
• WSET CSW CMS or equivalent wine certifications preferred

• Able to move and/or lift heavier product

• Able to stand for long periods of time; occasionally kneel bend and crouch as required to reach items at varying height levels

• Able to work in a fastpaced environment calmly and effectively

We offer:

• Competitive pay based on experience with performancebased raises and promotions

• Medical dental vision life and shortterm disability for eligible fulltime employees

• 25 discount at all Hopkins and Company restaurants and 10 discount at all Hopkins and Company retail shops

• Ongoing training and education opportunities

• Daily family meal

• Employee referral bonus

If you are interested in applying for this position we ask that you complete the application fully including work history questionnaire and professional references. Only complete applications will be considered for the posted position. Thank you!