Account Manager- Bilingual Korean and English Speaking
Account Manager- Bilingual Korean and English Speaking
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Job Description: Account Manager
Location: Irvine CA Onsite
Role: FT
PositionOverview:
An Account Manager serves as the primary point of contact for clients ensuring their satisfaction managing relationships and driving business growth. This role involves overseeing client accounts identifying their needs and aligning those needs with the companys offerings to build longterm partnerships.
Key Responsibilities:
Client Relationship Management
Location: Irvine CA Onsite
Role: FT
PositionOverview:
An Account Manager serves as the primary point of contact for clients ensuring their satisfaction managing relationships and driving business growth. This role involves overseeing client accounts identifying their needs and aligning those needs with the companys offerings to build longterm partnerships.
Key Responsibilities:
Client Relationship Management
- Act as the main liaison between the company and assigned clients.
- Develop and maintain strong longterm relationships with clients.
- Regularly communicate with clients to understand their business objectives and needs.
- Manage a portfolio of accounts ensuring high levels of customer satisfaction.
- Monitor account performance ensuring goals are met or exceeded.
- Handle client inquiries concerns and requests in a timely manner.
- Identify opportunities to upsell or crosssell products and services.
- Collaborate with the sales team to onboard new clients.
- Develop and present proposals tailored to client needs.
- Work closely with internal teams (e.g. marketing sales product) to ensure client needs are met.
- Communicate client feedback to the team for continuous improvement.
- Prepare regular account status reports for clients and management.
- Analyze account trends and provide insights for strategy adjustments.
- Monitor financial aspects of accounts including budgets and invoicing.
- Bachelors degree in business administration Marketing or a related field.
- Proven experience as an Account Manager Client Services Manager or similar role.
- Strong communication negotiation and interpersonal skills.
- Ability to manage multiple projects and clients simultaneously.
- Familiarity with CRM software and data analysis tools.
- Customerfocused mindset.
- Problemsolving and conflictresolution skills.
- Strategic thinking and planning.
- Adaptability and time management
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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